This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On multiple occasions I have had the tailgate come open/fail to close. Other year Rams have a recall and I believe this year should be included. I have installed a gas shock to help slow it and hold in place. The front brakes have had issues with sticking or not releasing after applying them. I have replaced the unit and does the same thing so I like others believe it might be the brake hose collapsing then releasing especially on the air ride suspension models. In stop and go traffic they will pull or get extremely hot and I-??m worried it might melt the tire bead or worse.
All at once I have an ABS, Brake, Traction Control on instrument panel illuminated.Service Trailer Brake diagnostic message. Will not set cruise. 06/03/24. Am not driving for fear of failure and presently cannot afford diagnostic repairs. Just turned 100,000 miles and is not used for daily uses. Cannot believe a failure of this magnitude happened with very low mileage
Service Electronic Braking System, ABS, and traction control lights are all firing. Mechanic diagnosed failed ABS module but Ram dealers in my area (Birmingham, AL) have confirmed the part is not available and can not give me a estimated timeframe for repair. This renders my vehicle unsafe to use while I wait on a part Ram is unable or unwilling to provide. Another mechanic gave me the same story and my limited research shows this has been going on for at least 3 years. Dealerships are taking the few available parts for warranties I assume, leaving local mechanics and older vehicles unable to obtain the necessary parts for safe operation which is unacceptable and creates unnecessary danger.
In October of 2023, our vehicle was brought into Matt Bowers Dodge, in Baton Rouge, LA, with a MIL and trouble code that indicated an issue with the brakes. The dealer diagnosed the need for a new ABS Control Module (P/N 68210719AB) and ordered it at that time. We were told the vehicle is unsafe to drive in its current condition. The part has been on order for over nine months. When we inquire as to the delay, we are told that the delay is "due to the part undergoing engineering review".
Malfunctioned ABS module. ABS, ESP, and trailer brake control not working. When ABS or ESP would be activated an error occurs and truck goes into neutral with neutral light blinking on shifter. ABS did not activate and almost hit a deer. ESP did not activate and almost spun into ditch. Working with dealer currently to confirm.
Power steering stopped working with no warning as the truck was being driven up a busy Highway at 65 MPH. Lost momentary control of the truck but was able to pull over and turn it off without incident. When it was restarted the engine light came on with an error message popping up. It was on a very busy highway but we were able to limp it home, going miles under the speed limit with emergency flashers on for safety. It is very hard to steer and the brakes do not seem to be working correctly now. After starting it again today to see if its still giving an error, another light is on regarding the ABS system and the power steering is not working at all. The truck is not safe to drive as and the problem has been confirmed by a local dealership and the truck is on a waiting list to see about further diagnostics & repairs. It is available for inspection at any time.
ABS MODULE has gone bad. Only the dealer can replace it. This has been an issue for years with this part. My truck has only 80,000 miles on it. Talked with a fellow the other day and the same thing with his truck with only 40,000 miles.
Reduced braking efficiency, loss of speedometer, loss of cruise control, brake light stays on when not depressing the pedal, electric power steering assist not functioning. Check engine light on, abs light on, traction control light on.
ABS system has failed and damaged the traction control module. Speedometer does not work and brake lights stay on constantly. Power steering assist does not work. The vehicle has been inspected by the dealer and cannot get the parts to fix these issues.
My abs control computer has failed. No abs/esc or cruise control. Dodge says the controller is on engineering hold and will not be available until March of 2024 at the earliest. This has been out since May. It is a safety issue that I need repaired. I cannot believe it has taken so long to get the part.
My ABS module is defective. My power steering goes, my ABS system lights come on and off. My braking comes and goes. I brought it to the dodge dealership and they said that dodge is remanufactifing the parts as it-??s a huge issue they are having and said just to drive it or don-??t but with no other help.
ABS brake Module was diagnosed by the dealership as having a short. I have random brake failure (no accidents to date), speedometer gauge does not work, odometer does not work, cruise control does not work, parking sensors do not work. Dealership told me that a replacement is not available until March of 2024.
Brake pedal will randomly have NO resistance and no brake activation, a quick second stroke usually gives full normal brakes with no fade or problems. Occasionally second and third stroke may not have brakes, but eventually come firm. I believe it's a power assist issue, several posts online referr to same issue.
Dealer confirmed faulty ABS unit module part #68210719AB on my 2013 Ram 1500 Big Horn. No antilock brake capability, no trailer brakes, no traction control and 4 dashboard warning lights on. Dealer went to order parts in April and FCA says it's on engineering hold until march 2024 at the earliest. I told FCA Ram Customer Care on multiple occasions that the truck in not useable and is a safety hazard. I contacted FCA in June and they wouldn't give me a case number and basically said it is what it is. Dealer can't do anything and has tried everything to find the part. I saw there was a class action lawsuit filed and multiple complaints about this very same issue, most notably with 2017-18 Ram 1500's but mine is a 2013 with same issues and same part #. I can't be expected to not have a vehicle for 11 months at best. Ram Customer care has not been helpful at all.
I parked at a house where I was doing a service call for a plumbing issue. The house has a 45 degree driveway. I killed the truck and I exited the vehicle and started my work inside. I needed my headlamp from the visor of the truck. I came out to the truck to get my headlamp. I put my right knee onto the driver seat and grabbed my headlamp. My elbow hit my shifter and my truck took off rolling backwards. I was able to get away from the truck, the truck jumped the curb across the street and came to a stop in an open grassy spot. I walked to the truck to see if I could tell what happened. The truck was not cranked at the time and I had the keys in my pocket. I tried to put the truck into park and couldn-??t do so. I put the key into the ignition and turned the key so that I could put the truck into park and crank it. Couldn-??t shift it up. I called my friend who is s master mechanic and he removed the steering wheel cover and pushed a yellow button down in which then he was able to shift it back into park. I drove the truck home which was very tough bc there was no longer any power steering. Very hard to do. I got the truck home and i haven-??t used it because it no longer has assisted steering which was working fine before this happened.
The car is not breaking or driving and dangerous at times. Was taken to deer and the abs computer module was the issue. It-??s been 4 months every abs module they-??ve gotten from the company is programmed wrong. I went through 3. No parts are available nationwide. Hundreds if not thousands of dodge ram truck owners have the same parts issue the abs module stops working and cannot find another. Dodge has done nothing to address the situation the dealers are being forced to go on eBay and junkyards to get these modules - if dodge knows the part is breaking down in 70-80% of its cars after only 30-120k in miles have been put in they should have a recall and capability to manufacture said part.
A D V E R T I S E M E N T S
- Stafford, VA, USA