This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
,when the automatic locks engage for the doors and tailgate after reaching a certain speed, T unknown times and without warning the tailgate will disengage and open. It happens every couple of days, depending on how often I use the truck. Luckily no one has been behind me and so far the tailgate cables have held up. I made an appointment with a local Ram dealer to have it looked at and the service person stated they've had a couple come in like that. I saw where Ram is recalling the 2015-2017 trucks and feel this should be looked further back.
The contact owns a 2013 Ram 1500. While driving various speeds and while the vehicle was stationary, water leaked into the rear cabin of the vehicle. Sunset Chrysler of grenada, Mississippi could not diagnose the source of the water entry, but stated that the water may have come from a loose light fixture in the vehicle. The manufacturer was not made aware of the issue. The failure mileage was 110,000. The VIN was not available.
While traveling on a paved road at about 25-30 mph, right front tire blew out. The tire was separated from inside bead all across top of tread to outside bead. Tire blowing out caused damage to fender. No evidence that the tire struck anything in the road, initial report from a Goodyear rep said that the tire just separated. Nothing was found in the road or vicinity to indicate that the tire struck anything
I bought vehicle new in 2013 and the paint is bubbling on hood ( rusting ) and it also failed emission test when I went to get inspection sticker, I don't believe I'm asking to much that a vehicle 3 years old not rust and pass an emissions test.
2013 Ram 1500 with 26,500 miles on it, had flat tire and for the first time ever tried to release the spare tire. The mechanism would not release, had to crawl under the jacked up vehicle and manually turn the mechanism to release spare. Took vehicle to Ram dealership where they stated the mechanism was stripped and was not under warranty. The vehicle is still under the 3 year, 36,000 mile bumper to bumper warranty and they are stated that this is not a defect it is from misuse. The release had never been used prior to this incident and failed. They were willing to fix it for a large fee, but not under warranty. Contacted Chrysler and was told that they have to back the dealership on this and that the repair cannot be made under warranty. Poor customer service and poor customer satisfaction and complete disregard to customer safety. Having to crawl under a vehicle beside the road with only a factory jack to release the spare tire is a major hazard.
- Bloomfield, MO, USA
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All 4 door hinges have excessive rust. Chrysler refuses to correct the rust issue. Rust will eventually cause complete deterioration of the door hinges. Noticed this problem 3 mos after purchase of new Ram, but dealership stated there was nothing they could do about it.
Takata recall: I was recently involved in an accident in which my driver side air bag did not deploy when it should have. There was so much impact that the passenger side front and rear curtain air bags deployed on the other vehicle involved in the accident. I was stopped at a stop sign preparing to cross a very busy intersection. Once I determined it was clear I began to roll away from the stop sign when suddenly a South bound car entered the intersection without it's lights on and collided with the front driver's side of my vehicle. At the point of impact, the South bound car was traveling at least 45 mph and my vehicle had merely rolled away from the stop sign and I slammed on my breaks just prior to impact. I was not traveling more than 5 mph when the vehicles collided. Once both vehicles had come to a complete stop I realized I had struck the back of my head on the driver's side window extremely hard but no air bag deployment had taken place. There was so much force in the impact that the frame on my vehicle was bent. The other driver was cited in the accident any my vehicle sustained $16,000 in damage. I am extremely frustrated that the side curtain air bags did not deploy and now I'm facing the fact that I will have to continue to drive a repaired vehicle that may or may not provide me with all the safety that I demand moving forward. I respectfully ask for your assistance in helping me hold the manufacturer liable for my situation and rectifying the situation. Had I rolled into the intersection any farther than I did, I may not be alive to file this complaint.
The contact owns a 2013 Ram 1500. When the contact entered the vehicle, there was condensation covering the inside of the front windshield. The contact researched and found information stating that water was entering the vehicle from the third brake light. Upon further investigation, the contact discovered six inches of standing water underneath the rear seat and the smell of mold inside the vehicle. In addition, the third brake light bulb was shattered. The vehicle was not taken to the dealer or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 25,000. Updated 02/12/16 the vehicle was repaired.
Recently I was involved in a car accident with my 2013 Dodge Ram 1500. I was struct by a car at approximately 35 mph and hit directly on the drivers side, (T-boned) the truck is equipped with side air bags and front air bags, which never deployed. The accident brought extensive damages to the truck and injuries to my wife and I. I reported the non deployment to Dodge in which case a special inspector was sent out to thomas Dodge where he ran diagnostics of the airbags computer. No fault signals were found. Dodge response to the investigation was ! impact was not sufficient to merit air bag deployment!. department of transportation safety says the bag is inflated at a certain crash threshold, usually corresponding to a speed of the impacting vehicle of more than 15-20 km/H. Dodge refused to act on it so the question should be to myself, Dodge Ram owners and perspective buyers, ,,will my airbags deploy when I need them to"?" be ware.
I rear ended a semi that was parked on the side of the road. I was going approximately 51 miles per hour. No airbag's deployed, but the front of my vehicle was destroyed.
The contact owns a 2013 Ram 1500. While the vehicle was parked at a residence, the vehicle caught fire under the dashboard. The contact stated that the fire was extinguished. The vehicle was towed to the dealer where it was diagnosed that the body control module caused the fire. The vehicle was repaired; however, the exterior and interior parts were badly damaged. The failure mileage was unknown. The VIN was not available. MA 10/29/2015 updated 12/13/2017
My husband hydro planned on a 3 line highway. Trucked flipped multiple times. Husband needed medical attention. No air bags deployed even when having side airbags. My concern is that this vehicle had faulty side airbags and if they had deployed would have protected his head more.
The contact owns a 2013 Dodge Ram 1500. While driving various speeds, the vehicle shook uncontrollably whenever the rear windows rolled down. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 36,741.
The contact owns a 2013 Dodge Ram 1500. The contact stated that the cab mounts became loose on the vehicle. The vehicle was taken to a dealer where the bushings were tightened but the failure recurred. The VIN was not available. The failure mileage was 40,000.
I accidentally rolled into a cyclone fence. I knew I couldn't have done damage at such a low speed. But I did check the fence and no damage. When I checked my vehicle there was a dent in the fascia from the fence wire. This is when I noticed the bumper was flush with the fascia front and sides. What good is a bumper that doesn't protect the body panels? this could be an expensive repair even at 5 mph, or a eye sore for a new expensive vehicle.
A D V E R T I S E M E N T S
- Westminster, MD, USA