This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Ram 1500 equipped with mastercraft courser mt tires, size: 35/12.50R17 (na). While driving 80 mph, the rear driver side tire blew out and separated from the vehicle. The vehicle was towed to a local tire shop for diagnostic testing where it was confirmed that the tire blew out. The tire was replaced. The tire was the original tire for the vehicle, but the contact mentioned that the vehicle was bought used. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was made aware of the failure. The vehicle failure mileage was 100,000. The dot number and tire failure mileage were unknown.
2012 Dodge Ram. Consumer states that while driving at 50mph his front left tires exploded. Consumer states that the tires being used were Goodyear Wrangler hp P275/60 R20.
Customer is frightened that he will loose his life driving his truck due to administrator rosekind's testimony regarding tire safety. The consumer is concerned about what administrator rosekind indicated in his testimony that the recall system is broken. Consumer wants the system fixed for all americans. NHTSA has a duty and obligation to investigate the deaths due to tire malfunctions. The american people need to be reassured that the recall system is corrected and at this time it is not.
Failure of tires on 2012 Dodge Ram 1500 to stop vehicle in stated distance when roadway is wet. Notified dealership twice and nothing has been done. These are Goodyear tires.
After having a breakdown, due to road debris damaging a wheel / tire, I was left stranded on the side of the road, as I was unable to remove my spare tire and change the wheel as my emergency roadside jack and tools to lower the spare tire were missing. I contacted customer service and advised them of what was going on. They declined to help me, and further stated that most vehicle do not come with such items as I have roadside assistance. I let the representative know he was incorrect in making such a statement as it is a requirement as far as I was concerned, my manual states I have one, as well as there is a place for one to go, however the pack it's self is not there. He then told me I should have reported the problem sooner. After asking him how I would have known about it until I had an emergency, he told me I should have inspected the equipment before purchasing the vehicle. He states someone may have taken it, if I loaned out the vehicle. As the call progressed and he was absolutely set on not helping me, I asked him when he last checked on his emergency equipment, he in return stated we were talking about my vehicle and what I should have done, not his or what other people do.
- Webster, NY, USA
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Driving my 4 month old new 2012 Ram 1500 4X4 in mid Michigan after our first measurable snow fall. On the way to my Ram dealer for a scheduled oil change in (four wheel drive) at 35 mph. Slid right by the dealer on the snow, tires lost any and all ability to control vehicle. Spoke to service write up girl about it, and talked to my salesman also voicing my concerns. Told them these are absolutely the worst tires I have ever drivin on the snow with bar none. Slid into my sons car when I returned home.....not happy with these tires at all. Why would they market these for a four wheel drive vehicle?
A D V E R T I S E M E N T S
- Parker, CO, USA