This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2012 Dodge Ram 1500 5.7 liter HEMI Completely shut down turned off losing ALL power I was 9n the freeway with my kids that was the first time my power steering doesn't work at all when this happens happens about 8 to 12 times a week and to make things better if I hit a bump truck shuts down also I t'' can be driving along and all my indicator light come on everything starts beeping and my wipers go crazy it's like my truck is possessed it's unbelievably dangerous and a major inconvenience I'm late for work kids late for school
The contact owns a 2012 Ram 1500. The contact stated while driving at various speeds, the steering wheel made a low winding sound. The vehicle lost power steering functionality without warning. The contact pulled over and restarted the vehicle to regain power steering functionality. The failure occurred 3 times. The contact stated that her spouse replaced the power steering pump. The contact learned that the power steering pump was already replaced once before purchasing the vehicle. The manufacturer was not made aware of the failure. The approximate failure mileage was 34,000.
Intermittent fault from the TIPM module. When slowing to a stop, or slowing to make a turn, the engine dies without warning resulting in loss of power steering and operability while in traffic. The only indication that the engine has died is the tachometer reads 0 RPM, loss of power steering, and the excelerator becomes inoperable. The radio, headlights, and A/C stay on during this. Coming to a complete stop and putting the truck into park (P) and turning the ignition to OFF and then restarting the truck resolves the problem, but on the highway this is EXTREMELY DANGEROUS. This has been diagnosed as an intermittent fault derived from a faulty TIPM module and involves multiple RAM 1500, 2500, 3500 owners. Various issues of similar nature reported to dealerships and on forums.
Exiting the freeway the truck vibrated and shut off going 55 mph, no brakes, no power steering going into a curve. I managed to keep it on the road and had it Towed to nearest dealership where they were able to diagnose the problem immediately and I was told that this is a know problem with this truck. $6000 to fix, contacted Ram customer service and a very rude woman put the dealership on the line and berated them for claiming there was an issue while explaining that it is completely normal for an engine to blow at 130k miles regardless of maintenance and as it-??s out of warranty they were not responsible. -??Normal-?? for an engine to blow, absolutely ridiculous and someone could have died. There are now 533 cases of this happening and Ram refuses to address it.
- Lillington, NC, USA
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As I was driving about 40 mph, and approaching the curves on the road ahead of me, I lost control of my vehicle because I had no power steering, gas, or brakes. All gauges dropped to 0 and I had to coast to be able to stop. Had I made it to the curves, by vehicle would of crashed off the side of road. Apparently the PCM went bad. This is not a part that should ever go bad. This part malfunction could of killed me or someone else. Nonetheless it was also $1303, towing fees, and 5 days of car rental. This is absolutely unacceptable and I don't want this to happen to another driver. There should be a recall of this part. I now have a fear when I drive the truck I have always loved.
Takata recall have a problem with the ignition module on my Ram 1500 2012 will start sometimes when it wants to and going down the road I hit a bump truck looses complete power. It is very dangerous going 60 miles a hour down the road and lose of all power no control of the truck whatsoever, especially at night coming around a curve and hit a bump lights turn off no power steering to the truck could have been killed very dangerous situation I think needs to be addressed before I do end up dieing for a simple recall on all the truck and cars that have the same problem and there are plenty of people with the same problem needs to be addressed before something bad happenes thank you
The contact owns a 2012 Ram 1500. While driving 70 mph, the driveshaft dislodged from the vehicle and caused the rear wheels to seize. As a result, the vehicle slid down the highway and off to the shoulder. The vehicle was towed to patriot Dodge (2499 Maryland hwy, oakland, md 21550), but was not diagnosed or repaired. The manufacturer was contacted and the contact was awaiting a call back to see if they could assist with the repair fees. The failure mileage was 69,000.
I will be driving down the road and all of the sudden I lose power and the truck dies. When that happens I lose control of the steering wheel and it is very difficult to pull over to safety.this happens often and at anytime no matter if I'm on a city street or highway. It seems to have an effect on my ignition and 4-wheel drive
The contact owns a 2012 Ram 1500. While driving approximately 60 mph, the contact heard a loud banging noise coming from the rear of the vehicle. The driver coasted the vehicle to the side of the road and noticed that the rear axle detached independently. The driver was able to drive the vehicle home. The vehicle was taken to an independent mechanic where it was diagnosed that the rear axle pinion nut detached and needed to be replaced. The vehicle was not repaired. The vehicle was not taken to a dealer. The manufacturer stated that they did not go by carfax information, and the vehicle was from Canada and could not serviced. The approximate failure mileage was 76,000.
Driving make a turn and it just turns off and the steering locks ! turn back on when in neutral are park. And start up and may not do it for a week and do it again.
I have had my vehicle to lose all power (power steering, anti lock brakes, and seatbelt function) due to a bag ignition switch. This happened while driving 70 mph down the interstate. I noticed all my dash light came on and my vehicle had completely powered off leaving me with no power steering and no anti lock brakes. Luckily I was on straight enough road to only run off the road once I slowed down. Iafter hitting a ditch I noticed my seatbelt did not lock causing me to slightly bump my head. I wasn't hurt but this has to be a issue. It has worked properly since then but did the same thing on a later date while driving in town.
My vehicle is covered under the settlement imposed against Fiat Chrysler to offer buyback option to owner based on purchase price minus reasonable depreciation. However, my dealer, Fiat Chrysler, buyback hotlines, and everyone I have contacted are passing the buck and no one seems to know anything about this buyback program. I have been working on this for 18 months. I am about to go meet with a service dept. Manager this morning, after receiving more ignorance and "I don't know anything about it's" yesterday. Frustrating. There are steering issues, electrical issues, and power train concerns., and if someone gets hurt in the meantime while I am having to navigate this mess, I will own Fiat Chrysler, NHTSA, and will take over the buyback number and turn it into a pizza delivery call center. Thank you
Driving at highway speeds, hit a bump while in a curve, the front end suddenly jumps over/wobbles. Nearly crossed into the next lane several times. This was on I-20 East bound between 285 and 75/85. Several curves with ruts/bumps in the middle of them.
The contact owns a 2012 Ram 1500. The contact received notification of NHTSA campaign numbers: 13V529000 (steering), 14V635000 (engine and engine cooling, fuel system, diesel), and 15V459000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The dealership informed me of a recall that they did not have the parts in to replace the parts defective. She made me an appointment to return and have it done in about a week. The following week I received a call from her stating that the parts had not came in. She had laughed about not being able to get parts she had been ordering. Told me she would call me when she got them in. Never telling me the seriousness of the recall. That it was fatally dangerous to drive. I received documentation for the recall and called to see what would be done to remedy it. Was guaranteed to be able to drive it since they could only put me in another vehicle if they were going to be required to keep it overnight. I had a wreck the following week. Lost control coming home easter. I am 100% disabled and handicapped from a debilitating spinal disease. I thought the power steering was going out from a wreck I had the end of December. I had my repair work done at the same body shop. They assured me the hoses and pump were replaced but it drives like it has no power steering. Keep in mind I'm a widow to an active duty husband I lost. Mother of 2. the dealership assured me so I put my trust into them. I now have a vehicle that's had extensive damage it will never be right. I'm completely devastated.
I received a notice of recall for "steering wheel wire harness on your vehicle may become chaffed by the driver airbag module retainer spring ends." I made an appointment with the dealer to take it in for repair but when I arrived, they declined saying they "were too busy unless I want to wait for 4-5 hours." I had an appointment that they set! I requested them to call me to reschedule but I have not heard from them.
A D V E R T I S E M E N T S
- Bakersfield, CA, USA