This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There is obviously a design flaw in the fan cooling system for the main high voltage 93.4 kw battery. The cooling vents allow small gravel to enter the intake ports powered by fans to cool the battery. (this is a major issue for areas of the country where gravel is used for winter road maintenance. This issues arises every snow season) Gravel gets into the ports and can possibly jamb the fan propeller blades thus not being able to cool the battery properly. I have a work order at the dealership to clean out the cooling ducts. when the gravel enters these ducts they make a grinding sound when the fans engage. The dealership reported this to the manufacturer, and the response from the manufacturer was it is not their issue. The service dealership said additional screening over the intake ports can not be done because information from the manufacturer states this would impede the necessary airflow to cool the batteries. To further bring attention to this design issue, the high voltage 93.4 kw battery failed, July 19, 2023 at 17,551 miles.
Main HV Battery failure, "Electrical System Error" displayed, fortunately this occurred when pulling into the garage. Vehicle would not go into drive or reverse, vehicle had to be towed to the dealership. This could have ended very differently if on the highway. HV Battery Module and 12v battery replaced.
HV battery failure. No warning. Vehicle could not be put in gear or moved. Vehicle has been at Porsche Conshohocken since 12/23/2021. No resolution as of 02/04/2022. Vehicle has been out of service 47 days.
Car completely shut down in an intersection, lost all power and would not move, error read: Motor control error stop vehicle in a safe place. prior to shutting down the vehicle jerked and slammed on the brakes in a busy intersection.
While driving on the freeway at C. 55mph in moderate traffic, the car lost all motor power and stared to coast to a standstill. An error was on the display saying 'drive system control fault - park vehicle safely. I managed to get to a slip road off the freeway and the car juddered to a halt from around 15mph until complete stop. There was no response the throttle at any time. I powered off the car using the power button on the dashboard, then immediately switched it back on. Once back on, the car was operating normally. This has been reported on Porsche Taycan forums https://www.taycanforum.com/forum/threads/motor-control-error-and-system-error.3114/
A D V E R T I S E M E N T S
- Redmond, OR, USA