This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
To whom it may concern; I am writing you with deep disappointment as I am experiencing dissatisfaction with the quality of car that I leased on December, 06, 2021. Panamera was always my dream car, however, today it is a life threat to me and my family. The car is experiencing failure during drive, it self shifts itself to neutral while driving as well failed AC system. Yesterday, 3/19/23, on freeway, I almost got into car accident because of that shift. The car suddenly stopped, and almost got hit by other 3 cars behind me. The problem started since December 2022 with a frequency of once or twice a month. I made an appointment with Rusnak Pasadena dealership shop to run diagnostics. They found nothing-?? based on 15-20 min drive. The problem started increasing in frequency to 2-3 times a week. It is extremely unsafe now. During time I was leasing car, I never missed any payments, was compliant with due dates, being a proper customer to Porsche dealer (which counts back for many years now). Again, I love the car, it is my dream car, however it is a threat now to my life and my family life. I beg your attention to this matter, as it is frustrating and disappointing experience now. Thank you for your time and business, I would like to remain good customer of Porsche in future, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Los Angeles, CA, USA
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- Los Angeles, CA, USA