TSB Document:

Affected Component: ELECTRICAL SYSTEM

Summary
Customer Concern: There are reports of failed Porsche Car Connect (PCC) initializations. Technical Concern: Due to input handling in the VTS software, the Porsche Car Connect initialization fails. The ninth character in the VIN may be an ?X? (e.g. WP0AF2A7XHL123456). However, the system sees this ?X? character as invalid and does not transmit the installation code to the backend server. In this case, the initialization ends unsuccessfully. Additionally, the PCC portal does not register the failed attempt.

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Date Published
JAN 05, 2018
NHTSA TSB #
10128656
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