I have bought Porsche from Gurgaon Showroom on 7 December 2014. On the 13th Day of its purchase, It’s Air Conditioner / Heater stopped working. Also, please check your record that someone from Engineering Department of Porsche has come on the 10th day of its purchase and found with acceptance that there is an inbuilt problem in the Car. I have given it several times in company to repair but the problems still exist and now currently the A/C of the car is not working, I am so disappointed with Porsche. It is impossible to drive the car without A.C. after investing 1.5 Crores for buying this car.
I would also like to enlighten an incident when this car was sent back to our place with big scratch on the dash board. Immediately it was figured out and we contacted your service centre and explained the issue but neither the acceptance of this loss was done nor the professional treatment /language were used. They are doing fraud with the people who are their prestige customers. Shame on Porsche Company, Now I have left the car in showroom and I want my money back. Here my only concern are the customers who should not be cheated. After being such a reputed and honourable brand I am still very much disappointed with the customer service of the company. I want all my issues to be resolved ASAP.
A D V E R T I S E M E N T S
I have bought Porsche from Gurgaon Showroom on 7 December 2014. On the 13th Day of its purchase, It’s Air Conditioner / Heater stopped working. Also, please check your record that someone from Engineering Department of Porsche has come on the 10th day of its purchase and found with acceptance that there is an inbuilt problem in the Car. I have given it several times in company to repair but the problems still exist and now currently the A/C of the car is not working, I am so disappointed with Porsche. It is impossible to drive the car without A.C. after investing 1.5 Crores for buying this car.
I would also like to enlighten an incident when this car was sent back to our place with big scratch on the dash board. Immediately it was figured out and we contacted your service centre and explained the issue but neither the acceptance of this loss was done nor the professional treatment /language were used. They are doing fraud with the people who are their prestige customers. Shame on Porsche Company, Now I have left the car in showroom and I want my money back. Here my only concern are the customers who should not be cheated. After being such a reputed and honourable brand I am still very much disappointed with the customer service of the company. I want all my issues to be resolved ASAP.
- Tushar K., New Delhi, India