Technical Service Bulletins (TSBs) for the 2012 Cayenne are official communications between Porsche & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Read More »
AG02 Stop Sale Campaign/Recall Campaign - Checking Circlip on Bearing Bracket for Pedals Internal tests have shown that a circlip on the bearing bracket for the pedals may have become detached from its locking position as a result of ... Read More »
Circlip on bearing bracket for pedals - Checking circlip on bearing bracket for pedals to make sure it is fited correctly. A new circlip may have to be installed. Read More »
PORSCHE: INFORMATION PROVIDED ON SUCCESSFULLY CALIBRATING ELECTRONIC PARKING BRAKES. MODELS 2010-2013 PANAMERA, CAYENNE, SPORT CARS(9X1). *PE Read More »
PORSCHE: INFORMATION PROVIDED ON SUCCESSFULLY CALIBRATING ELECTRONIC PARKING BRAKES. MODELS 2010-2013 PANAMERA, CAYENNE, SPORT CARS(9X1). *PE Read More »
Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Read More »
Concerns: Belt tensioner Information: Checking belt tensioner in the event of a complaint about "leaks" before carrying out any other work. Read More »
Concerns: Belt tensioner Information: Checking belt tensioner in the event of a complaint about "leaks" before carrying out any other work. Read More »
Issue: Oil in the wiring harness. Information: If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced. Read More »
PORSCHE: WHEN ELECTRIC PLUG CONNECTION, ON HYDRAULIC VALVES, FOR CAMSHAFT CONTROL BECOMES STRAINED, THE FUNCTION OF HYDRAULIC VALVES ARE NO LONGER GUARANTEED DUE TO PREVIOUS ATTACHMENT METHOD. MODELS 2011-2012 CAYENNE, CAYENNE S HYBRID. Read More »
Instructions on the manufacturers certificate for allocation of approved engine oils up until MY2020. (starting back at MY1984). An overview of the approved engine oils. Read More »
Repair instructions for Timing chain repair. If an oil leak is identified from the timing chain cover and it has been found that any part on the timing cover has failed, then the engine must be removed and the entire timing chain cover ... Read More »
Notice to dealers that coolants will be moved out of the special tool cabinet in the dealer service department in order to make room for new special tools. Read More »
Subject: Intake valves and intake ports Information: Carboned-up valves in the engine can be reworked and cleaned using cleaning equipment. If there is a complaint about knocking combustion, e.g. Read More »
Information: Analysis has shown that traces of oil found in the hydraulic pump or tandempump area are not always caused by a Pentosin leak in the pump. Read More »
Information: FC00001E for right side rear lid strut is set in the Rear Lid Control Unit. The actual fault may be in the left rear lid strut. Information for Workshop: The cause could be software or moisture in the Rear Lid Control Unit. Read More »
Instructions for programming all wheel drive control unit and checking the transfer gear in response to rough running engine or jerking under load. Read More »
Vehicle Types: Cayenne/Cayenne Diesel/Cayenne S/Cayenne GTS/Cayenne S Hybrid/Cayenne Turbo/Cayenne Turbo S Concern: Current approval status: January 2018 Read More »
Concerns: Rear-differential lock control unit Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. Read More »
POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR
PORSCHE: SELECTOR SUPPORT FROM DEFECTIVE BATCH WHICH PLASTIC SLEEVE ON SELECTOR LEVER DOES NOT CONFORM TO QUALITY STANDARDS OF PORSCHE AND WAS INSTALLED ON CERTAIN VEHICLES RESULTING IN SIGNIFICANT AMOUNT OF PLAY ON SELECTOR LEVER DURING ... Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
PORSCHE: SELECTOR SUPPORT FROM DEFECTIVE BATCH WHICH PLASTIC SLEEVE ON SELECTOR LEVER DOES NOT CONFORM TO QUALITY STANDARDS OF PORSCHE AND WAS INSTALLED ON CERTAIN VEHICLES RESULTING IN SIGNIFICANT AMOUNT OF PLAY ON SELECTOR LEVER DURING ... Read More »
Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Read More »
Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Read More »
PORSCHE: MISSING OFFSET AND GRADIENT VALUES ON THE TRANSFER CASE (WITH THE ALL-WHEEL DRIVE CONTROL UNIT), THE OFFSET AND GRADIENT VALUES MUST BE WRITTEN INTO THE NEW ALL-WHEEL DRIVE CONTROL UNIT. Read More »
Concerns: Rear-differential lock control unit Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. Read More »
PORSCHE: INFORMATION CONCERNING THE REAR- DIFFERENTIAL LOCK CONTROL UNIT RE-PROGRAMMING. MODELS INCLUDE CAYENNE (92A)/ CAYENNE DIESEL (92A)/ CAYENNE S (92A)/ CAYENNE GTS (92A)/ CAYENNE TURBO (92A)/ CAYENNE GTS (92A)/ CAYENNE TURBO S ... Read More »
Concerns: Rear-differential lock control unit Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. Read More »
Symptom based workshop manual information - eliminating symptoms in body interior: Re-calibrating Surround View Camera Control Unit (for I-no. 8A4) Read More »
Instructions for how to perform a software update on the Control unit for the auxiliary alarm system in the event that the vehicle will not start. Read More »
Request for dealers to remove Special Tool VAS 6839 from High Voltage tool box because the unit could give erroneous voltage readings. PAG has decided that VAS 6558A could be used in its place. Read More »
Cause The control unit for the auxiliary alarm system has limited bus communication. Date of Introduction Control units for the auxiliary alarm system with updated software have been used in production since the beginning of December ... Read More »
Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Read More »
Due to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. As a result, the contacts can become corroded. Read More »
Due to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. As a result, the contacts can become corroded. Read More »
Resubmitting at request of Mr. Bernard Hardgrave. Instructions on how to check the cable routing in the front center console area and rework it if necessary in the event that the speedometer needle in the instrument cluster is shaking. Read More »
PORSCHE: VEHICLES WITH REAR END ELECTRONICS AND FRONT END ELECTRONICS CONTROL UNITS HAVE ISSUES WITH KEY NOT ABLE TO BE INSERTED IN THE IGNITION SWITCH AND A POSSIBILITY OF NOT SWITCH TO ENERGY SAVING MODE WITH REAR END ELECTRONICS DUE ... Read More »
Concerns: Front-end electronics control unit Rear-end electronics control unit (only for model year 2012 vehicles) Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. Read More »
Concerns: AGM starter battery (referred to below simply as 'battery') Situation: Support for the care andmaintenance of the AGMstarter battery (at the dealership): From the time the vehicle is delivered to the Porsche Centre until it is ... Read More »
Issue: Oil in the wiring harness. Information: If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced. Read More »
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
Information: A Cayenne with optional equipment no. 1D6 will come with a Trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. Read More »
Resubmitting at request of Mr. Bernard Hardgrave. Instructions on how to check the cable routing in the front center console area and rework it if necessary in the event that the speedometer needle in the instrument cluster is shaking. Read More »
The rear lid closes at a higher speed particularly at cold temperatures. The signal from the microswitch in the lid lock is too short and cannot be read out clearly by the control unit software. Read More »
There is increased friction in the air spring compressor valves at temperatures below ?13? F (?25? C). This can result in a situation in which the maximum control current is not sufficient to actuate the valves. Read More »
Concerns: Headlights Information: Porsche has issued revised instructions for removing and installing the headlight as a result of the modified technical features of the headlight lock. Read More »
Symptom based workshop manual information - eliminating symptoms in body interior: Re-calibrating Surround View Camera Control Unit (for I-no. 8A4) Read More »
Concerns: Cover for front lock support. Information: This is to inform you of a voluntary Workshop Campaign on certain 2011 to 2012 Cayenne/S/S Hybrid and Cayenne Turbo vehicles. Read More »
Concerns: Cover for front lock support. Information: This is to inform you of a voluntary Workshop Campaign on certain 2011 to 2012 Cayenne/S/S Hybrid and Cayenne Turbo vehicles. Read More »
Resubmitting at request of Mr. Bernard Hardgrave. Instructions on how to check the cable routing in the front center console area and rework it if necessary in the event that the speedometer needle in the instrument cluster is shaking. Read More »
Information: A Cayenne with optional equipment no. 1D6 will come with a Trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. Read More »
Subject: Front camera Symptom: The customer complains that certain functions of the front camera are not available at times: Lane Change Assist not available Porsche Dynamic Light System not available Traffic sign recognition not ... Read More »
Converting transfer cases that are still in stock to the new type before installing themin customer vehicles. The optimized transfer case is used during production from week 31/2016. Read More »
Resubmitting at request of Mr. Bernard Hardgrave. Instructions on how to check the cable routing in the front center console area and rework it if necessary in the event that the speedometer needle in the instrument cluster is shaking. Read More »
AG02 Stop Sale Campaign/Recall Campaign - Checking Circlip on Bearing Bracket for Pedals Internal tests have shown that a circlip on the bearing bracket for the pedals may have become detached from its locking position as a result of ... Read More »
Circlip on bearing bracket for pedals - Checking circlip on bearing bracket for pedals to make sure it is fited correctly. A new circlip may have to be installed. Read More »
Information: The customer complains that certain functions of the front camera are not available at times: * Lane Change Assist not available * Porsche Dynamic Light System not available * Traffic sign recognition not available Cause: ... Read More »
Concerns: Front-end electronics control unit Rear-end electronics control unit (only for model year 2012 vehicles) Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. Read More »
Information: The Approval and Support Management system was created to offer assistance to the dealer organization with new and complex technical issues by utilizing the Support Specialists within Porsche R&D. Read More »
1997 to Present - Vehicle Analysis Log Types - In an effort to prode accurate information regarding the state of the vehicle at the time fof VAL creation, a "log type" drop down menu was added at the end of the VAL creation menu. Read More »
Concerns: Belt tensioner Information: Checking belt tensioner in the event of a complaint about "leaks" before carrying out any other work. Read More »
AG02 Stop Sale Campaign/Recall Campaign - Checking Circlip on Bearing Bracket for Pedals Internal tests have shown that a circlip on the bearing bracket for the pedals may have become detached from its locking position as a result of ... Read More »
