The transfer case on my car has been confirmed by two different mechanics that it needs to be replaced. Porsche no longer makes or sells the original transfer case and components, so the entire transfer case needs to be replaced, at a cost of approximately $5,000. Porsche extended the warranty for the transfer case for up to 10 years, but I was never notified or made aware of this extension. Because my transfer case issue was identified 6 months outside of the extended warranty, the full cost of this repair is my liability. I believe that Porsche is aware that the original transfer case has design flaws and reliability issues, and while they did extend warranty coverage, they made no effort to communicate the extension. If so, I would have had the transfer case inspected while still under warranty.

- Moss Beach, CA, USA

I own a 2012 Porsche Cayenne. Transfer case broke at 33,000 miles and was replaced by the dealer, and now it broke again at 55,000 miles. Repair cost is $6,340 plus tax. It broke under the warranty period but Porsche gave me the runaround and told me they wouldn't check it until after some body damage was complete (more details below). Honestly feel like I'm getting gouged with faulty parts. Many other Porsche Cayenne owners seem to be reporting this problem on forums. (e.g. https://rennlist.com/forums/cayenne-958-2011-2018/1290994-transfer-case-failure-2.html) More details - 1. We asked the Porsche dealership to review the car for mechanical issues and repair bumper body damage while the transfer case was under warranty. 2. The Porsche dealer declined to review any mechanical issues until the bumper body damage repair was complete. 3. The Porsche was taken in for service to repair the body work first in late March per Porsche's guidance while the transfer case was still under warranty. 4. The body work was delayed due to Porsche's supply chain issues, and by the time it was complete it was after May 2nd which was when the warranty expired for the transfer case. 5. When the Porsche dealer received the car after May 2nd it identified the transfer case broke. This has been a recurring issue with a car as one transfer case broke at ~33,000 miles and was replaced at a Porsche dealership. Now the second transfer case broke at 55,000 miles (this case only lasted 22,000 miles). 6. Porsche declined to make an exception to the warranty and recommends replacing the transfer case at a price of $6,340 plus tax which will likely last for between 22,000 - 33,000 miles based on prior data points.

- Cedar Park, TX, USA

Recall work mishandled and caused problem: I went to Porsche for a regular oil change. They said that there is an active recall on camshaft and they can also be performed while the car is in. Now when I went to get my car back they said the engine light was on and when they checked the tech says the parts seems to be all new and it was done at a different work shop. They asked me to go to the shop and check with them. But I told them it was done few months back and I had no issues at all and the car didnt have any issues when I gave it for oil change( no check engine light). Also when I entered the car I was able to smell a thick oil smell which I informed becky the service consultant and I was told that it could be oil spill when they did oil change. I asked if the issue might be related to the camshaft work they did but they promptly said it was not related. So I took the car to the auto shop ( Porsche certified shop) to have them check it. The shop checked and didnt find any issues with their parts they replaced since it was covered under warranty they went ahead replaced the part and the check engine light sign didnt go away, so they performed smoke test and found out the intake leak coming from a sensor seal on the valve cover. They said this is because of the camshaft work that has caused a large air leak in the engine setting the check engine light. Also when they checked the covers they found that there were 2 aluminium screws that were broken. When the cover was removed the alumimium screws were supposed to be replaced which were not and the old ones were used which lead to tension and they were broken the auto shop has provided me with all the details and evidence of the issue along with video to showcase.I need NHTSA assistance to help me guide on this issue caused by the dealership to my car while working on the recall.

- Plano, TX, USA

Dash board leather is peeling and shrinking

- Atlanta, GA, USA

Gps malfunction while driving, service test no error code but visible gps malfunction ! manufacture can't identify the problem suggest to replace the new PCM. It is very dangerous for driver to believe on the gps while driving on it. It is design fraud and careless of service when the device is malfunction and system can't detect it. Customer has pictures and videos support the claim. Video link: Https://drive.google.com/open?id=0B1W2Q8jzjub7rgzsbhntq0O1S1K

- West Windsor, NJ, USA

I recently purchased Porsche Cayenne S 2012 and I'm happy about the SUV but the comfort entry feature does not work all the time so I took it to the dealer and dealer also acknowledged the problem but didn't offer any solution. It works some time and it doesn't other times. When you set your position and save the position when you unlock the door with the same key it supposed save all your preferences like seat, side mirrors and others but it doesn't work mostly...! I checked in forums and most of them do complain or they just got used to it. I would like to bring it to your attention we paid close to $5000 to this feature as an option. I request you to investigate on this issue and if you see a problem please ask the Porsche to address the problem.

- Moon Twp, PA, USA