This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
For safety: Airbag fault and earning light appearing approximately 60K miles in. From a simple google search, it appears to be a widespread issue. When contacting both Porsche locally and Porsche corporate to amend, both refuse repairs by citing vehicle's age (although this is a prevalent, known issue). For performance features: PCM failure; PCM is the navigation and radio console system. Again, both Porsche local and Porsche corporate were contacted after discovering through a mere google search, which will illustrate this large issue with Porsche Cayenne vehicles incurring PCM failures in droves. Porsche has acknowledge both the airbag safety failure and PCM fault is due to bad electrical engineering, to include acknowledging the choice of to not pursue a recall or "goodwill" repairs.
There are over 3,000 complaints abut the air bags on this model on the internet. I took SUV into dealer to see if air bag was a result of an accident the week before. Dealer charged me $150. Dealer said no it was a defective air bag in steering wheel. I contacted usa headquarters of Porsche, but they said there was no recall yet even though there are over 3,000 vehicles with this defect reported on the internet by an attorney. I contacted the NY attorney general, they told the dealer they should refund my $150 and repair my vehicle. The dealer refused. NY attorney general said I should take them to small claims court. Cost for repair was estimated at $1,200 by dealer to fix defect.
When the weather temperature goes 29 F or below, the air bag, anti- lock brake and horn stops working. When the weather goes back to normal, they all perform normal.
While traveling on one of the main highways of dubai, united arab emirates, a Porsche Cayenne driven by a female uae national was hit on the left hand side of said vehicle by another vehicle causing severe damage to the car and various injuries to the driver. Of the three (3) air bags on said vehicle, not a single one deployed or opened that could surely have lessened the injuries sustained by the driver.
- Sharjah, 00, USA
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- Lynnwood, WA, USA