This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I noticed a recall on your site for my VIN # but I have not been reached by Porsche to fix. I'm unsure if this has been the culprit of my check engine light and airbag light being illuminated on my dash.
The contact owns a 2005 Porsche Cayenne. While the vehicle was parked in the driveway, the air bag deployed without warning or a crash. The passenger side window shattered. There were no injuries. The contact called Porsche of tampa at 813-936-2222 (located at 103 E fowler ave, tampa, fl 33612) and was informed to call the manufacturer. The manufacturer was called and the contact was requested to provide proof of ownership and insurance. The information was provided to the manufacturer and an email was sent to the contact, requesting a picture of the vehicle. The contact emailed the picture and did not receive a response. The contact called the manufacturer and was informed that a carfax report revealed that the vehicle was previously involved in a crash. The manufacturer declined further assistance. The vehicle was not repaired. The failure mileage was approximately 150,482.
Metal, heat-conductive Porsche emblem on steering wheel (atop airbag) caused severe burn/brand on driver's forearm when airbag deployed. Other manufacturers use plastic emblem to avoid burning drivers.
- La Crescenta, CA, USA
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- Paia, HI, USA