NHTSA — Air Bags Problems

2009 Pontiac Vibe (Page 5 of 18)

CarComplaints.com Notes: The Pontiac Vibe is the mechanical twin of the Toyota Matrix.

Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.

10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
13,770 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Pontiac Vibe seat belts / air bags problems

seat belts / air bags problem

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2009 Pontiac Vibe Owner Comments (Page 5 of 18)

« Read the previous 20 complaints

problem #272

Jan 012017

Vibe

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2009 Pontiac Vibe. The contact stated that the recall notice for NHTSA campaign number: 17V000060 (air bags) was received in January of 2017. After contacting the dealer (woodhouse Buick in omaha, ne) on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The manufacturer had not been notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Omaha, NE, USA

problem #271

Nov 022017

Vibe

  • 93,000 miles
Takata recall our vehicle seats 5 and our family has 5 members. The vendor has instructed us to not use the seat, which makes our vehicle unusable. They do not have any date of when we may have use for our vehicle and refuse any remedy.

- Andover, KS, USA

problem #270

Oct 302017

Vibe

  • 58,000 miles
Takata recall. Have not had an incident with airbag but cannot get a straight answer about what to do. My dealer, chesrown in Delaware oh did not have any parts to fix the airbag as of 10/30/17. Received a recall letter March 2017 telling that my car is affected but not to call dealer as no parts available at that time. Now I have a card for tk holdings, Inc. To contact dealer for fix received 10/30/2017. Seems like I am getting a run around and I can't find a resolution.

- Delaware, OH, USA

problem #269

Jan 102017

Vibe

  • miles

A D V E R T I S E M E N T S

Takata recall. We got a notice in January 2017, it is now November 2017 and nothing further has happened. This is really ridiculous. The manufacturer surely can fix the problem in a more timely fashion.

- Westfield, MA, USA

problem #268

Mar 012017

Vibe

  • miles
Takata recall - still waiting for dealer to receive parts in order to perform repair. Can not sell car with active recall not repaired.

- Levittown, PA, USA

problem #267

Jan 102017

Vibe

  • miles
Takata recall. The contact owns a 2009 Pontiac Vibe. The contact received notification of NHTSA campaign number: 17V006000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (allen tillery auto, 4573 central ave, hot springs, ar 71913) confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hot Springs, AR, USA

problem #266

Jan 152017

Vibe

  • 95,000 miles

A D V E R T I S E M E N T S

Takata recall. I received notification from GM, the manufacturer, in January 2017, that my vehicle has takata airbags that require recall. However, the notification indicated that they do not currently have a solution. It is now November 2017, and the manufacturer's website still says that they have no remedy.

- Webster, NY, USA

problem #265

Oct 312017

Vibe

  • 79,148 miles
Previous complaint filed #11022315. Recently received notice from tk holdings Inc. Notice stated I should contact my nearest dealership immediately to schedule a free repair. I called hare Chevrolet, noblesville, Indiana, by phone & was told parts were not available to repair the front airbag, even though the notice said they were "??"

- Fishers, IN, USA

problem #264

Jan 102017

Vibe

  • miles
Takata recall. The contact owns a 2009 Pontiac Vibe. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pittsburg, PA, USA

problem #263

Oct 302017

Vibe 4-cyl

  • miles
"takata recall" this issue has not been resolved. I continually contact the dealership and they indicate the "remedy to correct" this defect is still not available. It recommends that no one should ride in the passenger seat. Additional information: VIN: [xxx] year: 2009 make: Pontiac model: Vibe number of open recalls: 1 NHTSA recall number: Opens new window takes away from VIN lookup section> 17V006 recall date: January 10, 2017 manufacturer recall number: N162017009 summary: The subject vehicles are equipped with front passenger airbag inflators produced by takata. According to takata, the propellant in these inflators may degrade after prolonged exposure to high absolute humidity and fluctuating high temperatures. Degraded propellant can cause inflator rupture during airbag deployment. Safety risk: In the event of an inflator rupture, metal fragments could pass through the airbag cushion material, striking the vehicle occupants, and result in serious injury or death. Until the repair is performed, the front passenger seat should not be occupied. Remedy: Dealers will replace the front passenger air bag inflator, free of charge. Recall status: Recall incomplete. Remedy not yet available. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Chesterfield, VA, USA

problem #262

Mar 012017

Vibe

  • 99,000 miles

A D V E R T I S E M E N T S

Takata recall. Remedy has not been timely. Have not been able to use the front passenger seat for almost 8 months.

- Dardenne Prairie, MO, USA

problem #261

Aug 022016

Vibe

  • miles
I have a open recall on my Vibe for the front passenger side air bag. It has been over a year since I was first notified about the recall and I still do not know when I will get a replacement. I have called the dealership and GM about this and they can't tell anything either. I need someone to help me fix this problem. I live in the southeast of Virginia. We have very high humidity and heat. These two factors are the prime issues causing these air bag problems. When can I expect to receive information on a fix for this. Also, I just received a notice that tk holdings has filed for chapter 11 bankruptcy. Is this going to cause me not to get a air bag replacement?

- Norfolk, VA, USA

problem #260

Jan 012017

Vibe

  • miles
Takata inflators: No remedy from GM yet.

- Akron, OH, USA

problem #259

Jan 102017

Vibe

  • 31,000 miles
Takata recall was notified of the takata airbag recall (NHTSA recall 17V006; manufactur recall number N162017009) on January 10, 2017. It is currently October 28, 2017.I have tried calling my local dealership numerous times over the last 10 months, yet they continue to claim a fix is still not available. And that for safety reasons, I should not have a passenger in the front passenger seat. My wife is pregnant with our second child and is due in just over 2 weeks. The 2009 Pontiac Vibe car will only fit 2 car seats in the back row, which means that only 3 people are able to ride in the car due to this airbag recall. Since our dealership said that no fix will be available soon, we will be forced to use a second vehicle to Transport our family anywhere we go. This is just plain unacceptable. The dealership should disconnect the passenger airbag, which would allow a passenger to use the front passenger seat. Sure, it may not be as safe as driving with an airbag, but from what I understand, it is a whole lot safer than having a passenger in the seat with a takata airbag. The 2009 Pontiac Vibe had only 31,000 miles on it when we were notified. It currently has 37,000 miles on it. There was a similar recall on the drivers side airbag years ago. We received notification in 2012 or 2013 about the issue and to contact our dealer (in New Mexico at the time). They claimed no fix was available. It was only just addressed by our new local dealer (in Virginia) in 2016 because parts were "finally available". that's at least 3 years and while also unacceptable, I don't have actual dates for it. I am fearing this current passenger takata airbag recall will take just as many years.

- Palmyra, VA, USA

problem #258

Oct 272017

Vibe

  • miles
Takata recall. The contact owns a 2009 Pontiac Vibe. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called summers Buick GMC (1000 pike St, marrietta, oh 45750; 740-373-0635) and was informed that the parts were not available for the remedy. There was no estimated time frame for the remedy. The manufacturer was notified and opened case number: 8/348/9048119. The contact had not experienced a failure. VIN tool confirms parts not available.

- Elizabeth, WV, USA

problem #257

Oct 272017

Vibe

  • miles
Takata recall. The contact owns a 2009 Pontiac Vibe. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the parts do to the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (baumann auto center, 625 SE catawba rd, port clinton, oh 43452 (419) 967-6085) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact received a postcard from tk holdings, alerting him that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.

- Norwalk, OH, USA

problem #256

Jan 102017

Vibe

  • miles
Takata recall. GM sent a recall notice to me back in January 2017 about the airbag issue, but now almost 11 months later they still have not started fixing the problem and when I called today they still give me the same story about investigating the best solutions for the problem and can provide no date when they will actually start fixing the problem. The representative claims my car is "safe' to drive, but when I asked him to put that in writing he said that wasn't possible. I think some pressure should be put on these companies to start making repairs. I've heard of other companies making the necessary repairs. Why isn't GM?

- Elgin, IL, USA

problem #255

Jan 312017

Vibe

  • miles
Takata recall - my car was part of the January 2017 takata recall. As of October 26, 2017 no remedy for this recall is available. My car sits in the garage as it is not feasible for a family to use a car without occupying the front passenger seat. During the summer, I asked GM for a loaner car for a family road trip. They refused to help offering no further information beyond that the front passenger seat should not be used.

- Cary, IL, USA

problem #254

Jan 102017

Vibe

  • miles
"takata recall", I have contact the dealership more than 5 times and they keep stated the part has yet to arrive and they will contact me when it arrives. How long should I have to wait? or just get killed by the airbag.

- Albuquerque, NM, USA

problem #253

Feb 012017

Vibe

  • miles
Still waiting for parts in Illinois and I cannot have a passenger in the front seat until dealership has the parts to fix.

- Streamwood, IL, USA

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