NHTSA — Air Bags Problems

2009 Pontiac Vibe (Page 3 of 18)

CarComplaints.com Notes: The Pontiac Vibe is the mechanical twin of the Toyota Matrix.

Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.

10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
13,770 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Pontiac Vibe seat belts / air bags problems

seat belts / air bags problem

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2009 Pontiac Vibe Owner Comments (Page 3 of 18)

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problem #312

Mar 012017

Vibe

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Pontiac Vibe. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Brittany Chevrolet of East palestine, Ohio (57 East martin street) was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue and provided the contact with case number: 8-3517808213. The contact had not experienced a failure. VIN tool confirms parts not available.

- Youngstown, OH, USA

problem #311

Mar 012017

Vibe

  • miles
Takata recall I've been told there has been a recall, but it's been months and there is not any remedy for it. Meanwhile, no one should occupy the front passenger seat. What can I do?

- Mattoon, IL, USA

problem #310

Nov 292017

Vibe

  • miles
Takata recall. The contact owns a 2009 Pontiac Vibe. The contact received notification of NHTSA campaign number: 15V043000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (serra Chevrolet Buick GMC, 2340 gallatin pike N, madison, tn 37115) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hermitage, TN, USA

problem #309

Nov 292017

Vibe 4-cyl

  • miles

A D V E R T I S E M E N T S

Takata recall: We have been advised that the passenger airbag is dangerous, and that "in the event of an inflator rupture, metal fragments could pass through the airbag cushion material, striking the vehicle occupants, and result in serious injury or death." You can imagine that we took immediate action after receiving our airbag recall notice in March, 2017, calling every dealer that we could find, trying to get this problem fixed. Now we have been advised that takata is going bankrupt, leaving us in the lurch. I continue to call dealers and they continue to tell me that there is "no remedy" yet. Since we do not have a fleet of cars, we depend on using this car to drive. We feel that GM and takata are putting our family at risk for a horrible outcome. Of course, we try not to use the front passenger seat but sometimes we have no choice. Please please help us by making this replacement part available. It is incredibly uncaring for GM to put aside this issue and simply let people drive in this unsafe condition. Please advise me on what I can do to help get my car fixed!!! sincerely, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Fairfax, VA, USA

problem #308

Nov 282017

Vibe

  • miles
Takata recall. The contact owns a 2009 Pontiac Vibe. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recal repair. The contact called the dealer (dave sinclair Buick GMC, 5655 S lindbergh blvd, St. Louis, mo 63123 (314) 842-4200) and was informed that parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tools confirms parts not available.

- St Louis, MO, USA

problem #307

Jan 312017

Vibe

  • miles
Takata recall - I have been warned not to occupy the front seat of my car since January and there is still no remedy in sight.

- New Haven, CT, USA

problem #306

Jan 102017

Vibe

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2009 Pontiac Vibe. The contact received notification of NHTSA campaign number: 17V006000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (porter Chevrolet, newark, de, 302-453-6800) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Newark, DE, USA

problem #305

Nov 222017

Vibe

  • miles
Takata recall - I first received a notice from GM motors in March 2017 advising that the front passenger air bag was being recalled. I was advised that I would be contacted when replacement parts became available but still have not received anything. I went to a GM dealer auto repair center back in July & they advised there wasn't anything they could do since parts weren't available. None of the airbags in my vehicle have been deployed during the course of this year.

- Wheaton, IL, USA

problem #304

Jun 152015

Vibe

  • miles
Takata recall. Received recall letter year or 2 ago. Fix was to not let anyone ride in the front passenger seat. This is a family car. What good is that" can't use it for what we bought it for. Still no fix notification. Have heard of other people who have had their cars repaired. Requested replacement for the airbag. Was denied. Should come up with a fix or compensate people so they can get something they can use. How do we even get rid of it now"

- Du Bois, PA, USA

problem #303

Nov 212017

Vibe

  • miles
Takata recall airbags recalled 1/10/17. No fix available still as of 11/21/17.

- South Haven, MI, USA

problem #302

Nov 202017

Vibe

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2009 Pontiac Vibe. The contact received notification of NHTSA campaign number: 17V006000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Hendric Chevrolet (100 auto mall drive, cary, nc 27511 (919) 439-5132) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Apex, NC, USA

problem #301

Nov 202017

Vibe

  • miles
GM is not providing a remedy in a timely manner. We have received a notice not to allow front seat passengers, but that constraint is not practical.

- Troutville, VA, USA

problem #300

Mar 012017

Vibe

  • miles
I have been waiting since March 2017 for airbag to be fixed. Still no parts or rental car available and I have been told not to have a front seat passenger. Other brands offer rental cars, why not Pontiac?

- Quinton, VA, USA

problem #299

Mar 012017

Vibe

  • miles
Takata recall: I have received a recall notice in March 2017 concerning the faulty takata air bags. To date, I have not received a notice of the availability of repairs. It is 8 months and counting that a potentially dangerous air bag has not been repaired.

- Millerstown, PA, USA

problem #298

Jan 102017

Vibe

  • miles
Takata recall - called GM - entered multiple tickets - told that GM doesn't have a solution to fix the defective airbag. Ticket number 8-3216300087 (latest ticket). Called on 11/17/17 - spoke to GM cust service... told same thing ( GM doesn't have a solution to fix the problem)... customer service rep hung up the phone on me. The federal government needs to put pressure on the american manufactures to replace defective parts they put into an american automobile. My Toyota corolla had an airbag replaced two years ago.

- Lehighton, PA, USA

problem #297

Jan 242017

Vibe

  • 100,000 miles
Takata recall it's been over a year since I received the takata airbag recall notice and I have not been able to get it repaired. No dealer seems to have the airbags and now takata has gone into chapter 11. There has been no accident and the airbag has not deployed.

- Harvard, IL, USA

problem #296

Mar 012017

Vibe

  • 0 miles
Takata recall - I have the recall notice from GM (March 2017). Then I received the takata bankruptcy notice (November 2017). I went to the dealer and they show in the computer the recall and the status is pending as there are no replacement parts. There have been related deaths with this and I am supposed to keep driving it. There is no solution, and no money to return as of yet to fix this. Isn't that a criminal offence"?"!!! it would be if anyone else operated like this.

- Olathe, KS, USA

problem #295

Jan 102017

Vibe

  • miles
Takata recall. The contact owns a 2009 Pontiac Vibe. The contact received notification of NHTSA campaign number: 17V006000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (valley Buick GMC, 7500 145th St w, apple valley, mn 55124) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 800-620-7668 and stated that they were not able to confirm when the parts were to become available. Case number: 8-3547529854 was provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- Eagan, MN, USA

problem #294

Aug 212010

Vibe

  • miles
No incident. Just have been trying to resolve an issue that has rendered my car unable to have any other person in it as the back seat is filled with 2 car seats. Pontiac recall letter from 3/2017 said to contact the customer assistance center & they were no help. Called again 10/2017 & they basically said they would get to it when they could. Called the NHTSA on 5/17 & they were no help. Called them again 11/2017 & could not get through to anyone. Called the tk holdings number & they told me to access safercar.gov, which is not helpful since I already know my car is under recall. I have been driving an unsafe car for 7 years & can't get any recourse. The resale value of my car is compromised & I have been given no hope that this safety concern will be resolved. Does someone have to die first before this recall is addressed?

- Webster, MA, USA

problem #293

Mar 012017

Vibe

  • miles
Takata recall- I was informed of the takata airbag recall March 2017 and I can`T get it fixed. I`M fearful of what could happen. I called my dealership and asked if they would disable the airbag and I was told they couldn`T because it is illegal yet I saw news stories where Toyota said they are going to disable airbags if replacements aren`T available. I just want it fixed/disabled so I don`T have to worry about anyone dying from flying debris. Isn`T there a way to allow the disabling of airbags in just the affected vehicles" I can`T have anyone sit in the passenger seat as it is but it would be nice if the driver/backseat passengers didn`T have shards of metal flying at their faces if the thing goes off. Also.....I have spoken to GM about this and they told me they are fixing airbags in states with high humidity first because it is the humidity/moisture that messes with the airbag. The last person I spoke to at GM told me they have been working on states such as ca and AZ first. Seriously? if the problem is humidity the last state that should be done is AZ, and even ca has a lower average humidity than my state. Their average humidity is lower in AZ than literally every other state in this country. I live in NJ, average humidity is 83% and AZ is 53%. how are cars in AZ getting fixed before mine"

- Leesburg, NJ, USA

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