The contact took vehicle to dealer to have it inspected. Upon inspection they rolled the window down and it shattered. The manufacturer agreed to pay for the labor but not the parts to fix the window.

- Syracuse , NY, USA

While driving, I pressed the button to roll the driver's side window down. Window started to roll down and then "exploded", showering me (driver) with glass. I immediately stopped my vehicle on the side of the road. I was cut on my hands while clearing glass from inside my shirt and off my clothing. At this time, shattered glass is inside my door and will need to be cleared out when I have the window replaced.

- Stanhope, NJ, USA

I am contacting as a concerned parent. My daughters 2003 Pontiac Vibe has had numerous repair problems from a leaking seal around the winshield to a cd player that quite operating. Other problems seem to be more serious and has been explained by a local glass company that has had the opportunity to replace the front windshield twice. This according to them is in the design of the car that when rocks hit the front end they are accelerated towrds the windshield instead of being deflected. These are not my only concerns as back in September of 2004 the passenger side front window shattered as the window was being raised with the eclectric switch that operates the window. My daughter had the window replaced and I contacted pontic customer service in detroit and a jennifer white at 866 942-4368 X47978 began the process of resolving the matter (service request # 1-257036503) and finally reimbursed my daughter for the cost of replacing the window. It was found that the bolts that hold the window in place inside the door had not been installed properly causing the window to bind and shatter. This was the first incident and now the driver side front window has shattered in the same way (service request # 1-314157308) and jennifer white is again the customer service agent handling the case. My ultimate concern in this situation is the safety of my daughter, her new husband( a young man in the U.S. marine Corp), and the unborn grandchild that my daughter is carrying. My concern is even greater after hearing that the service person who just yesterday examined my daughters car, made the statement that he has never seen anything like this before! I hate to tell him but this is the second time it has happened to the same vehicle.

- Lawrenceville, IL, USA

Hello my name is [xxx], I bought a 2003 ponitac Vibe in Dec of 02 since then I have had multiple minor problems with this car. I have been back and forth to the dealership so many times now I think that they think I work there. Since I have had this car I have had three hub caps replaced due to them turning a yellow color (from silver). The passenger seat started to tear in the seams..(I weigh 150 lb I don't think im too heavy) the seal on the drivers side window warped and had to be replaced, now the drivers side seat is starting to tear at the seams and will need to be replaced, the engine is starting to chirp like I have friggin crickets in first and second gear.....I don't know what the heck is going on with this thing but its down right annoying! I love the car its great but the constant trips to the dealer and on top of that they never once have offered to loan me a car while they fixed the defects in their products. This has been an inconvenience to me and my family. I want to know if anyone else has noticed these types of defects in their Vibe or if I got he lemon of the bunch. Please respond. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Honolulu, HI, USA