Problem with the head gasket during normal driving condition starting by over heating look like a thermostat problem but is not. Head gasket fail and gas from the cylinders escape to the block of the engine causing to over heat and damage to the engine.

- Cleveland, OH, USA

There are modules that we keep having trouble with. They lock & unlock doors while driving, lock in ignition key receiver, turn on air bag warning light and disengage them, show "'service engine" light, etc..I am told they control the headlights also. They are a vital part to the car\\'s saftey because they control so many elements of the car. The tranmission has had numerous problem. Wheels spin first and then engine locks in a few seconds later. They tried to repair it twice, then we drove just a few blocks from the dealership and had to bring car back (service records do not show this as an additional service) and had too bring it back again a few days later. Now we are told that they are putting in a new transmission and refuse to consider the car a lemon because a new transmission is being put in. We have lost confidence in the car and consider it unreliable and unsafe. A new transmission only addresses one of the problems. We want out of the vehicle. It is currently in repair now, and we have had a rental car for almost two weeks. Altogether, the car has been in service for about 43 days since we have owned it..just one year!!

- Cathedral City, CA, USA

My vehichle is on it's fourth battery and only has 1200 miles. If the van is parked for more than a day then it drains the battery. They can't seem to find the problem. I told them to call the factory for help but I doubt if they will do so.

- Cypress, TX, USA

Car did not come with an ashtray and none according to the dealer is available in that model this year. What the dealer offered was a place in ashtray to go in the cupholder. This I took as a replacement to the un-offered and not available ashtray. However several weeks after getting this new car I was driving at night and went to put out my cigarette. Because there was no light and the dashboard has no lights in that area my cigarette head hit the front of the cupholder dropping the lit head on the floor. Immediate panic ensued resulting in me removing my eyes fron the road to recover the lit head of the cigarette. I asked the dealer if Pontiac offered a light for that area and the answer was no, . I verified that with Pontiac customer assistance and they said there is not even a smokers package available. I would have not upgraded from my 1998 Montana which had an ashtray if I knew it didn't before taking delivery. This is not one of your major cases but should be looked at as a possible fire or safety hazard.

- Williamstown, NJ, USA