During the second half of 2004 I called customer service about a Montana 2000 mini van fuel system problem. My van had been in the repair shop many times during the warranty period with problems related to the fuel system wiring. Harness to the fuel pump twice. Then had to have the fuel pump replaced under warranty. All of the problem started the same way -stall while driving down the road and would not restart. (note: A stall on the road is very dangerous due to the power steering and power brakes). After the warranty ran out, yet another fuel pump went out in the same manner, except this time, I was charged over 800 dollars plus a towing bill. When I complained that this was an on-going problem that had occurred under warranty and many calls to your customer service center, I was told that GM would not reimburse the full amount and towing would not be reimbursed. I told the rep at that time that was not good enough but did not win the battle. Today I read that GM was recalling 330,000 2000-2001 Suburban and Yukon for stalling and not starting, and is recalling them to replace the fuel pump wires. I checked the fuel system up on the 2000 Montana and the 2000 cheverolet Suburban, and they have the same fuel pump system. So today, I called customer service and asked for the rest of the repair amount and towing expenses, and was told that my vehicle was not under the recall. Now, if the Suburban with the same pump and fuel system is recalled why not the Montana" how long is GM going to continue to look the other way on this fuel pump fuel system problem? GM should have paid this bill in full to start with, my family could have been killed when the van stalled as it is very difficult to control in this situation. Is there any help that the NHTSA could provide"

- Amory, MS, USA

Low coolant light came on. Could smell burning coolant turns out the intake manifold gasket was cracked causing coolant to leak. Paid $900 in repairs. Contacted General Motors and the will not do anything at this time. Seems to be a common problem with this model car. This happened at 71,000 miles.

- Flushing, NY, USA

My 2000 Montana van would not start at 18000 miles after towing twice to the dealer found connector to fuel pump bad. Then at 20000 miles wire harness to fuel pump. Then at 25000 miles fuel pump went out. Now at 55000 mile the van suddenly stalled driving at 65 miles an hour making steering and braking difficult. Dealership found fuel pump out. The last time the bill was $870 total. GM has said that they will pay 50% of the repairs minus towing. I feel that this is a defect that has been apparent since the beginning and that they should pay for the entire cost of the repair and tow. This is also a safety problem because my wife nearly lost control of the van when the pump went out.

- Amory, MS, USA

Recently a number of GM car/vans have experienced problems with the 3100 engine. A great number of them have a "low coolant" indication with the result being a new intake manifold with a cost of $700 to $1000. Is there a problem with this engine.

- Langhorne, PA, USA