NHTSA — Visibility: Power Window Devices And Controls Problems

5.3

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
18,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Pontiac Montana windows / windshield problems

windows / windshield problem

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1998 Pontiac Montana Owner Comments

problem #2

Sep 152003

Montana

  • Automatic transmission
  • 36,000 miles

A D V E R T I S E M E N T S

We have had problems with both the left and right power windows. The right power window started sticking half way up. It was repaired at 36,000 52,000 and 80,000 miles. The symptoms were always the same except at 80,000 the window stuck down (during a very rainy weekend). It was no longer under warrenty and we had to pay for the repair. Now at 90,000 miles the driver window is sticking half way up again. It will totally freeze soon. The passanger window, which was aligned and lubed at 80,000 miles is stuck in the up position. We can't make it go down at all. Help

- Alpharetta, GA, USA

problem #1

Nov 152002

Montana

  • Automatic transmission
  • 0 miles
We purchased the 1998 Pontiac Montana in March 1998. Since we purchased the car, we have had the right turn signal socket replaced three times due to malfunction. In October 2002, we took the automobile in for problems noted. It was discovered that we needed to replace the turn signal socket again, replace the windshield wiper motor, replace the driver and passenger sides door power window motors, replace the intake manifold gasket, and they worked on the sliding door for the fifth time due to a recall. The total estimate for the pending works came to $3500 plus. I contacted the manufacturer with me concerns, but my concerns fell on deaf ears. All the agreed to help me with was the price on the parts of the windshield wiper motor and that we will be responsible for the labor and all of the major repairs/replacements because they felt that we did not have anymore warranty on the automobile. The service manager advise me to trade in the vehicle since it would be expensive to do the jobs required, but we thought it not to at this time. We even suggested that there might not be a national recall on the items, but we strongly feel that this particular van has a defect. We are asking you to please help us to resolve our concerns.

- Philadelphia, PA, USA

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