We purchased the 1998 Pontiac Montana in March 1998. Since we purchased the car, we have had the right turn signal socket replaced three times due to malfunction. In October 2002, we took the automobile in for problems noted. It was discovered that we needed to replace the turn signal socket again, replace the windshield wiper motor, replace the driver and passenger sides door power window motors, replace the intake manifold gasket, and they worked on the sliding door for the fifth time due to a recall. The total estimate for the pending works came to $3500 plus. I contacted the manufacturer with me concerns, but my concerns fell on deaf ears. All the agreed to help me with was the price on the parts of the windshield wiper motor and that we will be responsible for the labor and all of the major repairs/replacements because they felt that we did not have anymore warranty on the automobile. The service manager advise me to trade in the vehicle since it would be expensive to do the jobs required, but we thought it not to at this time. We even suggested that there might not be a national recall on the items, but we strongly feel that this particular van has a defect. We are asking you to please help us to resolve our concerns.

- Philadelphia, PA, USA