NHTSA — Steering: Hydraulic Power Assist System Problems

10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
54,266 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Pontiac Grand Prix steering problems

steering problem

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2004 Pontiac Grand Prix Owner Comments

problem #2

Mar 132005

Grand Prix 6-cyl

  • Automatic transmission
  • 73,200 miles

A D V E R T I S E M E N T S

I was driving down a 4 lanes highway heading home at 2:30P.M. as I proceeded to slow down for a red light, all the lighs in the vehicle flashed and then everything went out, including my power steering and brakes. Luckly no cars were to my right and I was able to turn the stiff wheel some and jump a crib. I then had to use my parking brake to stop the vehicle.

- Burlington, KY, USA

problem #1

Aug 312004

Grand Prix 6-cyl

  • Automatic transmission
  • 35,332 miles
I purchased a 2004 Pontiac Grand Prix gtp comp G from rydell automotive (van nuys, ca) on October 24, 2004. In May 2004 the power steering hose had to be replaced due to a fluid leak. August 23, 2004 I had the 30,000 mile service performed (I have a long commute), and that included a service of the power steering system. August 31, 2004 while making a three point turn in a parking lot, I heard a loud pop and lost the ability to control the steering of the vehicle. White smoke poured out from under the hood and filled the passenger compartment (the A/C was on). I turned off the car and opened the hood to see the engine on fire. The fire was extinguished by several large bottles of water and the assistance of a passerby. The car was towed to the rydell dealer in san fernando where it remains un-repaired. The GM factory representative who inspected the vehicle said I should submit a claim with my insurance, even though I am clearly within the warranty period. Currently negotiating with the dealership directly and I am requesting a replacement vehicle since I feel the problem could recur.

- Palmdale, CA, USA

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