The contact owned a 2004 Pontiac Grand Prix. While driving at 60 mph, the steering wheel became difficult to turn. As a result, the contact lost control of the vehicle, crashed into some leaves, and slid sideways down a hill. The air bags failed to deploy. A police report was filed. The contact sustained soreness in the back and knees that did not require medical attention. The vehicle was destroyed. The manufacturer was not notified of the failure. The VIN was included in NHTSA campaign number: 14V400000 (electrical system). The failure mileage was 157,000.

- Keysville, VA, USA

The contact owns a 2004 Pontiac Grand Prix. While driving approximately 60 mph, the ABS and traction control warning indicators illuminated, the steering wheel tightened, and the vehicle failed to accelerate when the accelerator pedal was depressed. The failures recurred on multiple occasions. The vehicle was towed to a dealer who stated that the spring control mechanism failed. The vehicle was repaired. The manufacturer was notified. The approximate failure mileage was 90,000. Updated 5/26/15 updated 9/22/2017

- Dillsburg, PA, USA

The contact owned a 2004 Pontiac Grand Prix. The contact stated that the driver was unable to turn the steering wheel and the vehicle stalled. As a result, the driver crashed into an expressway wall and bounced off into traffic where it was struck by another vehicle and a truck. A police report was filed. The driver was fatally injured. The vehicle was destroyed. The contact referenced NHTSA campaign number: 14V400000 (electrical system), but it was not confirmed if the vehicle was included in the recall. The manufacturer was not made aware of the failure. The failure mileage and speed were unavailable.

- Chicago, IL, USA

The contact owns a 2004 Pontiac Grand Prix. The contact stated that excessive force was required to maneuver the steering wheel. The vehicle was taken to an independent mechanic for diagnostic testing and the power steering pump and rack and pinion were replaced. The manufacturer was notified of the failure. The approximate failure mileage was 219,940.

- Cuba, AL, USA

The contact owns a 2004 Pontiac Grand Prix. The contact stated that while driving 60 mph, the power steering failed and excessive force was required to maneuver the vehicle. The failure caused the contact to crash into a side wall and the air bags failed to deploy. A police report was filed and minor injuries were sustained. The vehicle was taken to a salvage facility. The manufacturer was made aware of the failure. The failure mileage was 100,000.

- Bach Springs, TX, USA

I was driving at 40mph on freeway about to exit a vehicle cut me off. Slam brakes and brakes locked and made pulsations (I thought it was ABS but later found out my vehicle is not equiped with ABS) steering wheel locked to the left and hit a van on the side. 4 people injured.

- Houston, TX, USA

The contact owns a 2004 Pontiac Grand Prix. The contact stated that while driving approximately 15 mph, the steering wheel became difficult to maneuver. The vehicle was taken to an independent mechanic who diagnosed that the power steering pump needed to be replaced. Approximately a year after the repair the failure recurred a second time. The power steering pump was covered under the warranty and was replaced. The failure occurred a third time. The vehicle was not repaired. The approximate failure mileage was 69,933.

- Whitman, MA, USA

Backed up car out of parking space tried to turn the steering wheel and it kept spinning around could not turn tires on car and steering wheel was loose. Had to have vehicle towed to repair shop they informed me that the intermediate shaft fell off the rack and pinion shaft. They told me that performance Buick-Pontiac-GMC of Santa Fe had not installed a previous intermediate shaft correctly, that it was not installed all the way. They also told me the air bag coil was damaged when steering was hyper-extended.

- Santa Fe, NM, USA

I received a recall notice regarding recall for power steering failure on my Pontiac on March 3, 2010. On March 5, the power steering went out on my vehicle. GM is now stating that my vehicle is not covered in this recall that it is 2005 and later. Mine Grand Prix is 2004.

- Lexington, KY, USA

TL- contact owns a 2004 Pontiac Grand Prix. The contact was driving out of the parking lot at approximately 2mph and the steering wheel would not turn to the left. The weather was sunny and cold, and was not a factor in the vehicle defect. The vehicle was taken to the dealer for diagnostics and testing. The dealer replaced the power steering in the vehicle. The power steering failed again days after the vehicle was repaired by the dealer. The dealer replaced the power steering again. The contact stated that the vehicle has been operating fine since December 28, 2009. The approximate failure mileage was 50,000. The approximate current mileage was 62,000.

- Mcdonald, OH, USA

I have a 2004 Pontiac Grand Prix. When I turn my steering wheel, I hear a clicking noise. I am taking my car to the garage for the second time. I had the same problem over a year ago. I was told it is the torque in the bolts. The dealership is acting dumb and acting like they never heard of this problem, until I told them that they fixed it the first time. I do not want to take my car to the garage every year for this problem. I was also charged a fee for this recall. Why should I have to pay for this? now I will not have a car for atleast two days because of this. GM was no help. I will never buy another GM car.

- Mount Pleasant, PA, USA

My son purchased the Pontiac Grand Prix for me to safely drive to and from work; however the steering failed yesterday, with the car not being able to turn to the left; almost resulting in an accident and injury. I see from other complaints that this seems to be a common problem with this particular GM car. They should recall them or we should consider a collective class action suit since this is a serious defect that could result in a critical or fatal accident.

- West Palm Beach, FL, USA

The contact owns a 2004 Pontiac Grand Prix. When making a left or right turn, the steering shaft makes a clunking noise and shakes. Speed was not a factor. The dealer stated that there were no recalls and the component was not covered under the warranty; therefore, the repair would be the contact's responsibility. She was informed that the cause of the failure was the intermediate shaft. The current mileage is 80,248 and failure mileage was 80,034. Updated 6/16/08

- Massillon, OH, USA

2004 Pontiac Grand Prix gtp. 45,000 miles. As of today, I have had this vehicle in service eight times for steering-related defects, beginning two weeks from the date of new purchase in January, 2004. Three different dealers have all told me "it's a design defect...there will be a fix soon". replaced rack and pinion twice, middle steering shaft twice, and rack/pinion and engine cradle bolts spontaneously work loose every 3,000-5,000 miles. Now vehicle is out of warranty. Most recent visit to century Pontiac in tampa, they attempted to charge me $75 in order to apply yet another tsb regarding loose steering, steering wheel bind, etc. I had to call Pontiac and complain bitterly, they then waived the fee...but did not pay for the rental car. Thus far, power steering pump has failed and been replaced, A/C compressor has failed and been replaced, middle steering shaft replaced twice, entire steering column replaced twice, and there is still a persistent "jolt" through the steering wheel whenever putting car into gear, or turning steering wheel to right, going over a gutter, etc. Also, loud "clunk" resulting in severe shudder in front of vehicle. Dealer(s) state there is no fix. Have nearly lost control of vehicle three times due to steering suddenly loosening, or binding, wandering off-center, etc. Dealer says there's nothing more they can do. When is NHTSA going to listen to all the complaints regarding the steering issues on this vehicle and launch an investigation"? steering rack bolts coming loose? engine cradle bolts coming loose? steering shaft failures and fractures" every time the vehicle is taken to service, the dealers and service managers "play dumb" and try to say "I don't hear anything"...or "it drives like all the other Grand Prix's". please don't let GM and Pontiac continue to insult our collective intelligence and ignore these steering and design issues to the point where someone gets killed.

- Saint Petersburg, FM, USA

I bought my Grand Prix back at the beginning of July. About a month or so ago, I was driving through town, went to slow down, and noticed a clicking noise in the steering when I went to turn...no it wasn't the turn signal either. I can't feel any play in the steering, and I haven't had trouble turning, but the clicking noise can be felt in the floor board around where the pedals are. From what I've read, this must be a continuous problem, and GM should be held responsible for defective parts on cars. "usual wear and tear" could not be the problem if total steering failure is possible...I drove my 2001 Grand Prix this weekend...now I'm very leary about driving long distances, especially with my family in it...jet.

- Fort Wayne, IN, USA

: the contact stated there was a lot of play in the steering wheel when turning left or right. The steering wheel shimmied causing the vehicle to be very difficult to steer at various speeds. The dealership determined there was an intermediate steering shaft problem; however would not sell the contact a new part but offered a kit to repair the vehicle. Updated 10/04/06.

- Lynn, MA, USA

Steering on Pontiac 2004 Grand Prix has popping noise. Car has been to vista ridge Pontiac in carrollton, tx 4 times and it is still not fixed. I was told it was a nuisance noise. They tightened the bolts. When I brought the car in the fourth time, the salesman who sold me the car told me that they don't build the cars and that perhaps the person that built the car "had a bad day" or was inexperienced. At the suggestion of GM customer service, I am going to take the car to another dealership for repairs. I am appalled that an employee of a dealership and a representative of General Motors would tell a customer that. Especially, after I bought three cars from them. I am hesitant to purchase or lease another GM product again.

- Flower Mound, TX, USA

I have a 2004 Pontiac Grand Prix GT1 and we are having a problem with a rattling noise in the front end suspension of the vehicle, we had the half shaft replaced and that helped the loose feel but the loose sounding noise from the front end persists. The car feels stable but seems to drift off track a lot needing a lot of correction on straight roads. I am taking it to the dealer again next week. The headlights on the car shake badly also, seems common.

- Barboursville, WV, USA

I purchased a 2004 Pontiac gran dprix GT2 in June of that same year. One week later the repairs began. The most scary occurring on the date mentioned on this complaint, May 26, 2005, eleven months after I purchased the vehicle. My car died while driving 65 mph on the highway with my three small children in the back seat. The car had no power whatsoever, no steering, no gas, no lights, nothing. I thank god we are alive. The mechanics at the dealership diagnosed the problem as a faulty ignition switch. After this incident I rented a car at my own expense for eight weeks. We did not step foot in the vehicle for that period of time. For financial reasons I slowly began driving my car again. There were repairs before that event as well as afterwards. These include the brain, transmission, brakes, axle, wheel bearings, steering, sunroof, fuel injectors, and safety belts.

- Amesbury, MA, USA

When making a left or right turn, it makes a loud clicking noise. I just bought this car and am having trouble getting the dealer to fix the problem.

- Exmore, VA, USA