I have owned my 2002 Grand Prix for about 7 years. On June 8, 2011 about 6:30 P.M. my car caught on fire by just being parked. I called the customer service where they told me it would be 7 days before a rep got in contact with me. I have no money and I need a car. When will someone take this serious before someone gets really hurt.

- Ozark, MO, USA

I went to the store(wal-mart) with two of my children on January 3rd 2007, after we were in the store for about ten minutes my license plate was paged by the customer service counter, as I approached the counter I overheard people saying that there was a car on fire in the parking lot. I went outside and it was my car that had fire coming out of the hood. The fire department arrived quickly and put out the fire. I contacted my insurance and the dealership where I bought the car and both parties told me that my car was totaled. I kept up all the maintenance on the car and at the time I did not know what caused my car to catch on fire until the recall notice on March 15 2008. At the time I did not know who to report my car fire to but with the recall I saw the NHTSA information and that there were over 250 reported cases already. It took me some time to find my info but I have it on hand now.

- New Haven, CT, USA