I had to have the ignition lock cylinder updated on my 2004 Grand Am in 2011 at the cost of $514.77. Now my car S being recalled for the key fob causing the ignition switch to shut down. While taking care of the key problem can a GM dealer be responsible for giving me my money back on the previous new ignition switch?

- Garland, TX, USA

The contact owns a 2004 Pontiac Grand Am. The contact stated that while driving 35 mph, the vehicle stalled as all of the lights in the instrument panel illuminated. The vehicle was taken to an independent mechanic. The technician diagnosed that the ignition switch needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the problem. The failure mileage was 88,000 and the current mileage was 95,000.

- North Hollywood, CA, USA

The contact owns a 2004 Pontiac Grand Am. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact indicated that after restarting the engine, the vehicle resumed normal function. The vehicle was taken to the dealer. The technician diagnosed that the ignition cylinder lock was faulty. The vehicle was not repaired. The manufacturer was notified of the defect. The failure mileage was 60,230. Updated 8/29/2014

- Chicago, IL, USA

The contact owns a 2004 Pontiac Grand Am. The contact stated that the keys had to be in the ignition in the on position for ten minutes before the vehicle would start. After ten minutes the ignition reset the path lock system. The dealer confirmed that the failure is normal for his year, make and model vehicle; however, there are no related recalls. The contact is concerned about the manufacturers defect. The failure mileage was 109,000.

- Shoreview, MN, USA

I have a 2004 Grand Am. I bought it from a dealership used with approx. 36,000 miles on it. I have had it for only 4 months and have already replaced the ignition sensor, and have been told to replace the O2 sensor as well. Now the car randomly loses all power when driving at low speeds. This annoyance is accompanied with the car also not even turning over on some occasions. The car cannot be counted on. I'm taking it in for testing.

- Akron, OH, USA