The contact owns a 2002 Pontiac Grand Am. After the vehicle was serviced under NHTSA campaign number: 14V400000 (electrical system), the anti theft light illuminated on the instrument panel, which prevented the vehicle from starting. The contact did not experience the failure until after the repair was preformed. The vehicle was taken to the dealer, who diagnosed that the key was defective. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

- Saginaw, MI, USA

The contact owned a 2002 Pontiac Grand Am. While making a right turn at approximately 35 mph, the contact's vehicle stalled without warning. As a result, another vehicle crashed into the contact's vehicle. The vehicle was destroyed. The contact sustained femur and kneecap fractures and whiplash injuries that required medical attention. The person that was in the other vehicle sustained numerous injuries that also required medical attention. A police report was filed. The manufacturer was made aware of the failure. The vehicle was included in NHTSA campaign number: 14V400000 (electrical system); however, the contact stated that no notification was received until months after the crash. The failure mileage was unknown. Updated 8/28/15

- Detroit, MI, USA

I have had my car since November 2014. I go into the mall for a few hours and come back out to start my car and the key would not turn in the ignition. I turned the steering wheel and everything else I could think of. Still nothing... I have it towed to a GMC ( winegardner brandywine Maryland).. they tell me I need a new ignition lock cylinder ( $851) because I can not afford that hefty repair I have it sent to my personal mechanic and the car turns on perfectly for him. I don't understand how a car can go a week and a half without turning on. Multiple people tried the key and then the car turns on. I don't feel safe driving this car at all. After looking at recalls and other complaints this car is garbage.

- Washington, DC, USA

This has been reported to GM by certified mail 4/14/2014 to GM headquarters, po box 33172, detroit mi 48232 attn: Pontiac ignition problems etc. - address given to ome by Ms. Corina on 4/14/14 ref#[xxx], showing between 3/19/11 and 10/22/13 ignition module & coil, security system shutdown, ignition starter switch/lock/tumbler, window reg/motor/holder, window reg/motor/holder, window reg/motor/holder (happened several times and had to replaced several times). Reported to dotvsh on 7/6/14 call ref#[xxx], office defect inv #[xxx]. never have received any result. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Athens, TN, USA

2002 Pontiac Grand Am. Consumer states vehicle have many problems including car shutting off at any time while in motion. The consumer stated the engine and transmission mounts were replaced.

- Cross, SC, USA

The contact owns a 2002 Pontiac Grand Am. While driving at a low speed, the security light flashed and then suddenly remained illuminated. In addition, the vehicle failed to start. The vehicle was towed to an independent mechanic who diagnosed that the security sensor needed to be recoded. The vehicle was repaired, but the failure persisted. The vehicle was then towed to a dealer where it was diagnosed that the pass lock sensor, the ignition switch, and the key needed to be replaced. Additionally, the cylinder needed to be recoded. The vehicle was repaired. The manufacturer was notified of the failures. The failure mileage was 170,000. Updated 01/23/15 updated 03/17/15 updated 10/7/2015 updated 10/19/2015

- Wetumpka, AL, USA

The contact owns a 2002 Pontiac Grand Am. The contact stated that the air bag warning light illuminated. The contact also stated that the left and right turning and hazard signals failed. The contact mentioned that the failures were getting progressively worse. In addition, the vehicle stalled and failed to restart. The contact received a notification for NHTSA campaign number: 14V400000 (electrical system) and stated that the part was not available. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failures. The approximate failure mileage was 150,000.

- Davenport, IA, USA

The contact owns a 2002 Pontiac Grand Am. The contact stated that while driving at various speeds, the entire instrumental panel illuminated. The failure occurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 148,000. Updated 1/7/15 updated 10/5/2015

- Radcliff, KY, USA

Where is my recall notification letter ?? this car continues to die/shut off at any time - I love riding in my casket and waiting for the day of my funeral to come - [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Worthington, OH, USA

The contact owns a 2002 Pontiac Grand Am. The contact stated that the key could be removed from the ignition while the engine was on. The contact mentioned that the vehicle would remain on. Also, the contact stated that the vehicle stalled several times. The vehicle was taken to an independent mechanic. The technician diagnosed that the ignition switch needed to be replace. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 127,000.

- Galloway , OH, USA

When I asked a service manager at sullivan parkhill GM dealership in champaign, il. He stated that GM has had no such agreement regarding NHTSA action number : PE05055 and if I want that component repaired it would be on a "time and materials" procedure. Do I have any other recourse regarding NHTSA action number: PE05055 cordially, [xxx] NHTSA recall campaign number : N/a vehicle make / model: Model year(s): Chevrolet / Malibu 2002 Oldsmobile / Alero 2002 Pontiac / Grand Am 2002 manufacturer(s) : General Motors llc component(s) : exterior lighting:hazard flashing warning lights:switch exterior lighting:turn signal:switch date investigation opened : September 27, 2005 date investigation closed : January 13, 2006 summary: In December 2004, GM issued a special policy for my 1999-2000 Alero, Grand Am and Malibu vehicles not covered under recall 03V327. The policy covered turn signal/hazard flasher failure for a period of 10 years or 150,000 miles (whichever occurred first) to provide a no cost replacement of the hazard switch. GM sent letters to owners starting December 30, 2004. In January 2006, GM will update the special policy to include my 2002 Alero, Grand Am and Malibu vehicles not covered under recall 03V-327. The policy covers turn signal/hazard flasher failure for a period of 10 years or 150,000 miles (whichever occurs first) to provide a no cost replacement of the hazard switch. GM will send letters to owners starting late April 2006. The actions taken by the manufacturer is sufficient to resolve the issues raised by this investigation. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The Agency reserves the right to take future action if warranted by the circumstances. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Mahomet, IL, USA

There are a number of problems: But right now I can turn the ignition and the car will give the sound of starting up but will not. I had the following items checked: Fuel pump operation: Pressures are good injector pulse - engine has spark body control module: B2965 - key ignition fault recommended to see dealer for possible recall and or ignition diagnose.

- Syracuse, NY, USA

The contact owns a 2002 Pontiac Grand Am. The contact stated that while driving 45 mph, the passlock anti-theft system suddenly activated causing the vehicle to stall. The vehicle was towed. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The VIN was not available. The approximate failure mileage is unknown.

- Van Wert, OH, USA

The car will not crank over at all due to pass code yet another ignition problem my last GM product if this is not resolved.

- Lansing, MI, USA

I bought a 2002 Pontiac Grand Am and lately the turn signal and hazard lights work whenever they want. I just started experiencing this problem. I researched this website to see that there was a recall back on the problem but it has since closed. I was wanting to know if I can get any assistance with this problem. I you can help please let me know.

- New Orleans, LA, USA

The recall for my Grand Am faulty ignition switch, their remedy is to replace the key, key ring, and plastic key cover... not the actual defective switch now, I am no engineer, but, wont the ignition switch still be defective, , even if they issue titanium, or carbon fiber keys, if I hit a bump the bad ignition switch (the lock attached to the actual electrical switch is pretty heavy)could still shut the engine off...(even if there wasn't a key in it) the switch is defective, not the keys, they (including my spares) all still work!!!! are they going to fix their power steering recall by removing the leather from the steering wheel"??" please have an actual mechanic, and electrical engineer read this and think about it, not an office person, , please...peoples lives depend on this!!!!!!!

- Harrisburg, PA, USA

The contact owns a 2002 Pontiac Grand Am. The contact stated that the front brakes wore prematurely. In addition, the contact stated that the turn signals and the power window switch failed to activate when engaged. The contact also mentioned that water penetrated through the sunroof. The vehicle was not diagnosed or repaired. The failure mileage was 95,000 and the current mileage was 100,000.

- Davenport, IA, USA

I bought my Pontiac a year ago. A few weeks after buying it, it had trouble starting. It only happened a couple of times, but it would always eventually start. However, last week it took us almost two hours to get it started. After that it seems to lose power going up a hill or even when at a stop. My brother-in-law has replaced the fuel pump and sensor and it still is doing the same thing. It is so frustrating that so many people are having the exact problem but nothing is being done about it. It shows what kind of a dealer GM really is! they only care about the money and not the safety of its' customers!!!

- Barnesville, OH, USA

The contact owns a 2002 Pontiac Grand Am. The contact stated that the key would not release from the ignition. The vehicle was towed to an authorized dealer where the shifter assembly was replaced. The manufacturer was notified of the problem. The approximate failure mileage was 96,680 updated 8/19/14

- Florence , MT, USA

I bought my 2002 Grand Am about a year ago. About a week after I bought it, the turn signals made a buzzing noise coming from behind the radio it seems. Sometimes the signals work correctly. Other times they blink too fast, too slow, make a buzzing noise with no blinking or they buzz and blink. This is highly annoying. I have already gotten a ticket for failing to use my turn signal. It just buzzed with no blinking and when I went to prove it to the officer that there was a problem with them, it worked perfectly fine! how convenient! also, sometimes when I go to start my car it wont turn over or crank. I've noticed the security light comes on around the time this happens. I have to leave my key on the on position for 15 mins and then it will start. From the research I've done this is a pass lock security feature which shuts down the fuel system.

- Kalamazoo, MI, USA