About a year ago car wouldn't start. Had it towed and the service garage replaced the ignition assembly and did a security update. About 2 weeks ago car wouldn't start tried jumping, nothing. Security light on dash was blinking. Researched on computer and found out if you turn key on for fifteen minutes then try to start the car it will start. Well I tried this and it worked. Leaving the key on for fifteen minutes resets the security system on the car. My car has started for the last 2 weeks. I called the dealer and they said they can't disarm the security system and there were no recalls for my car. Maybe this is what the garage did a year ago and charged for a new assembly because I still use the original key. Please help because I am not alone and this problem really confuses the repairman according to the web site I found this easy fix on.

- Phillipsburg, NJ, USA

My 2002 Grand Am has a clicking sound coming from the dashboard. I took it to greenfield Pontiac after hearing about a service bulletin. They told me the bulletin did not cover the problem I had and that since it did not create a safety hazard, it was not covered. The cost to me would be about $300 for a new 'multifunction switch' which is the blinker/directional arm. My turn signals do function properly when I need to use them, and as far as I know the lights are not actually flashing. The clicking is not constant, or everyday, but when it gets going, sometimes it does not stop for 10 to 20 minutes. I think I'm going deaf from turning the radio up so I don't have to hear the clicking. I've had several other bad experiences with this vehicle that were not covered (I.e. timing went at 40,000 mi--big bill!). I will never buy another GM product--they do not stand behind their vehicles!

- Grafton, WI, USA

Since we purchased our Pontiac Grand Am in April 2002 we have had several items fail that I feel should not have. The fuel pump and fuel relay? failed at 6,000 miles, the window sash channels and relays have failed 3 times. Twice on the driver side and 1 time on the passenger side. The dash is peeling up at the base of the windshield close to the VIN# plate. The dome light bracket failed and the light no longer is on the interior roof. Cheap plastic bracket that will cost several hundred dollars to fix. The driver power seat has failed leaving the seat in the up position. The worst thing about all of this is that it has cost me several thousand dollars to have these items fixed and the car only has 41,000 miles on it.

- Mt Pleasant, SC, USA

This is the 2nd Grand Am I have owned and both times the intake gasket has started leaking the first on started leaking at 74.000 miles and my new one started leaking at 30.000 miles... what is wrong with the gaskets the first one was a 1999 and the new one is a 2002.

- Independence, MO, USA

I have had my car in the shop several times for problems and they can typically replicate the problem, but cannot fix it. I have had 3 brake jobs on my car, as well as the calipers rebuilt, and my brakes still do not work right. The ABS system fails constantly. I experience slides on dry surfaces even. I also have transmission, coolant, and fueling problems. I have had a fuel pump replaced finally, after the 3rd time of taking it in for not starting, 2 times prior there was nothing supposedly wrong. Also, I am still getting only 125 miles on a tank of gas. They an reciprocate the problem but will not fix it. I also keep getting a low coolant and check engine message lights but they say nothing wrong. The power windows also drag and make marks on the window surfaces. They are very slow rolling up. The light in the radio area fades in and out, and the radio goes off and on alot as well as only the front speakers work primarily. Back do not. Accelerator pedal sticks, and causes car to rev up to 5000 rpms very scary!

- Magnolia, TX, USA

2002 Pontiac grandam GT-1 has continuous grinding, rubbing, and popping sounds from the front steering. Also has uncontroled power steering where the car could go off the road. Dealerships can or will not try to find these serious defects, they say that it is the tires that is causing these defects.this is the second new GT-1 within the past three years with the same defects that I have owned.

- Newton, NC, USA