NHTSA — Visibility: Power Window Devices And Controls Problems

2000 Pontiac Grand Am (Page 1 of 2)

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4.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
29,099 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2000 Pontiac Grand Am windows / windshield problems

windows / windshield problem

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2000 Pontiac Grand Am Owner Comments (Page 1 of 2)

problem #28

Jun 172003

Grand Am

  • miles

A D V E R T I S E M E N T S

I own a Pontiac 2000 Grand Am SE power windows. It started with drivers side window. Plastic piece that holds window up crumpled up and window fell through. Had it repaired replaced plastic piece. Did not work. This is 4/2009 all the windows have done the same thing. $300 dollars to replace each window replacement motor. I have a 4 door.

- Houston, TX, USA

problem #27

Apr 032008

Grand Am 6-cyl

  • 175,348 miles
The power window regulators in my 2 door 2000 Pontiac Grand Am. Continue to fail. I have replaced four of the regulators since I have bought the car in 2003. These window regulators cost $112 every time they fail. Depending on how and when, these window regulators fail there is a possibility of the glass falling into the door and breaking the glass. When the first one failed, I had to replace the window glass, in return made an additional cost of $120. I have spoken with other local owners and they all have had the same troubles with these window regulators. I feel that this issue should be addressed and solved with a redesign of the window regulator system at the cost of General Motors.

- Celina, OH, USA

problem #26

Nov 052007

Grand Am 4-cyl

  • Automatic transmission
  • miles
2000 Grand Am I have problems with my motor to my windows I have replaced 1 on the passenger front side... now the 1 on the drivers front and the passengers side in the back are out ! this is costing me $300 a window. Can I get some type of discount or some type of help with this problem ! the car has been owned by a dmv as a goffer type car for a couple of years (so not drove too much), than I brought it 4 yrs (?) ago and I'm single (no kids)... so it isn't that the windows have had abuse !

- Woodruff, SC, USA

problem #25

Aug 252007

Grand Am

  • miles

A D V E R T I S E M E N T S

Power windows fail to function. The front and rear drivers-side windows made a popping noise and now will not roll up. The front passenger window will not roll down at all. When the first window stopped working I was told that they would have to replace the entire motor system which I could not afford. No window parts have been fixed or replaced.

- Lubbock, TX, USA

problem #24

Jun 242003

Grand Am 6-cyl

  • Automatic transmission
  • 28,613 miles
The contact's vehicle suddenly accelerated. The vehicle has been taken to the dealership several times for diagnostic testing, no codes have been detected. The dealer was unable to duplicate the problem. The ABS light had illuminated, the dealer found lack of volts for ebcm, the problem was traced to a faulty relay. The lower intake gasket had ruptured. The horn had stopped working due to a blown fuse. The left power window was slow to roll up. The rear defogger grid shorted out. Updated 01/11/06.

- Jackson, NJ, USA

problem #23

May 182005

Grand Am 6-cyl

  • Automatic transmission
  • 32,000 miles
2000 Pontiac Grand Am SE1 sedan... power window regulators failed because of substandard plastic bracket that breaks and causes the motor to seize. Because of this failure, I cannot roll down any of my windows. I live in the middle of the desert and like to have my windows down. The dealership quoted me $250 for each window plus the cost of labor and was told that it would take 2 weeks for the parts and then they would have my car for approx 3 days. I asked about a rental and they said that I would have to pay out of pocket for it if I wanted one. I have researched this and found upwards of 40 some odd complaints on different web sites pertaining to 1998-2004 models with this same issue. I have found after market parts to repair them myself and it will still cost me $400 because I have to replace the entire power window regulator and motor for each door. My brother has a 2001 model with the same problem.

- Las Vegas, NV, USA

problem #22

Jan 032004

Grand Am 4-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Consumer stated that within the last four months three of the windows broke. They broke while rolling up, down or being up. Consumer contacted Pontiac, and they stated that because there was no recall they would not do anything. There was a plastic piece in the window that guided the wire, that was the piece that broke.

- Clovis, CA, USA

problem #21

Jun 232005

Grand Am 6-cyl

  • Automatic transmission
  • 96,000 miles
My driver's side power window broke when my car was under warranty, within the first year. I tried to roll it down one day and it started making cracking and breaking noises then it wouldn't go up. It was the motor/regulator. A year/year and a half later, the passenger side window did the exact same thing. I had to pay to have that fixed, it was $400+. same thing, motor/regulator. I hardly used my windows after my first incident. I was afraid they would break again. Only used in emergencies. 6 months ago, I took my car to the dealer to have an oil change and they rolled down my driver's side window and couldn't get it to go back up. Same thing, regulator/motor. They refused to pay for it. They only offered me a free oil change. This hasn't been fixed. I tried to address the issue with Pontiac since it was the third time I had a window break on my car. This was the second time on the driver's side window. Today I heard a strange noise coming from outside so I rolled my only working window (passenger side) down while I was driving and it started making horrible noises and I could hear parts breaking and falling inside the door. The window will not go back up. This is the fourth time my windows have broke. Ever since the first time, I have been hesitant to use them (except in emergencies) because I fear they will break again. I called Pontiac today to voice my frustration. 4 times in 5 years in ridiculous especially when it's the same exact thing over and over again. I haven't had the 3rd and 4th time fixed because it will be at my expense and it will probably just break again. I have used my windows (since their first repairs) maybe a total of 10 times. When I called Pontiac today they talked to the dealer and the dealer offered to knock $75 off on each window. They quoted me a price of $430/each minus a $75 discount on parts, so $355 for each window. I'll have to pay over $700 to have my windows repaired for the second time each.

- Champaign, IL, USA

problem #20

Jan 292005

Grand Am 6-cyl

  • Automatic transmission
  • 59,000 miles
(1) use of the power windows.(2) the window fell down into the door as car was driven scaring the driver.3) the problem has not yet been fixed.

- Racine, WI, USA

problem #19

Nov 092004

Grand Am 4-cyl

  • Automatic transmission
  • 53,000 miles
My driver's side window fell down inside the door after about 2 months of making a strange sound everytime I operated it. The plastic clips that hold it in place had broken. The entire regulator assembly has to be purchased to repair this problem. Mechanic found 3 other sets of broken plastic clips inside the door from 3 previous repairs. I bought the 2000 Grand Am SE in 2001 with only 20,000 miles. Now at 53,000 miles this is the 4th time the driver's side window assembly has been replaced. The repair cost me $423, and I was told that it was faulty engineering and would probably have to be replaced every year or two! also, the front brake drums became warped recently and had to be fixed. As well as engine plugs and another engine component.

- Fort Smith, AR, USA

problem #18

Oct 092004

Grand Am 6-cyl

  • Automatic transmission
  • 39,089 miles

A D V E R T I S E M E N T S

While driving I push the button to lower the driver side electrical window, I heard a popping sound and the glass window do not roll back. Took off door panel and motor does not work, and pieces that hold glass on track broke off.

- Pembroke Pines, FL, USA

problem #17

Jan 022004

Grand Am

  • Automatic transmission
  • 75,000 miles
Had to have fuel pump replaced, now gas gauge is faulty. (the dealer asked me if I had had problems with it I said no because I hadn't they were suprised they said they have changed alot because they were faulty. A month later mine acted up.)

- Barnum, MN, USA

problem #16

Sep 282004

Grand Am 6-cyl

  • Automatic transmission
  • 50,000 miles
In the past year we have replaced 3 window regulators and three window glass in my 2000 Pontiac Grand Am.

- Savannah,, TN, USA

problem #15

Jan 202004

Grand Am 6-cyl

  • Automatic transmission
  • miles
After moving to tucson in August of 2003, my power windows began falling out of their tracks one by one. I currently have one window left that actually stays up without a door stop and one that I can't get out of the door frame because I can't get the door apart. The front drivers side window is down in the door. The one window that is still in the track is on its last leg. It's making the same sounds the drivers side did before it just fell down into the door. I have several co-workers who also have Grand Am and are having the exact same problems. Apparently GM used a plastic clip to hold the windows in place and they may have melted in the heat. The dealership wants to charge me $300 per window, but I believe it is a manufacturing defect that should be paid for by GM.

- Tucson, AZ, USA

problem #14

Aug 012004

Grand Am 6-cyl

  • miles
Problems with braking system on 2000 Pontiac Grand Am. The brakes squealed, the front end would shake, the passenger and driver side windows were broken, the regulators in the doors were busted, the volume on the radio control was improper, the steering hose broke, the brakes and rotors were replaced 12 times, the vehicle would shake when braking, the transmission slipped, the vehicle burned excessive oil, the passenger side strut was bad, the power steering leaked, the engine acted as if it was going to stall, the cigarette lighter was inoperative, and the rear compartment filled with water.

- Medina, OH, USA

problem #13

Sep 222000

Grand Am 6-cyl

  • Automatic transmission
  • 0 miles
On the day I bought the car I took my family out to dinner. We returned to the car after finishing our dinner and the car would not start. We tried for almost 1/2 hour then called for the road side assistance. They came and picked up the car and we went to the dealership. They told me it was a computer component and the car would be ready the following day. After arguing on how we would get home since the dealership was now closed as was the rental car place they finally agreed to let a porter take us home, the porter had a small car that would only hold 4 people and there were 6 of us. Theis meant 2 trips and we lived nearly 30 minutes away. Long story short a very dissapointing first day with my new vehicle. Within a few months my drivers window would not work or worked when it felt like it. I took it in and they replaced the window regulator. Problem solved, then a few months later the window would not work again with the regulator. It worked for almost 2 years then it started up once again and still being under warrenty (gmpp) they took the car in to look at. I left it for a day and returned to be told the window was fine and yes it was working. A few more months go by and the window is not working so I go in again and again it works for them not me. This goes on with me taking the car in and the button works when the tec looks at it then after I leave it does not. I was in town 05/03/2004 and the window went part way down and stuck, I quickly went to rally Chevrolet, where all the repair services have been done, and showed them the window would not go up or down. I thought finally this will be taken care of but no I was told taht the warrenty was out and I was over mileage and the cost for the front and rear window would be nearly $1,000. I told the service manager that the problem existed before the warrenty ran out and I felt that they should honor that and not charge me.

- Bear Valley Springs, CA, USA

problem #12

Mar 252004

Grand Am 6-cyl

  • Automatic transmission
  • 50,000 miles
Driver window would not work for 1 year then it started working and worked for 4 months and is not working again. I know 4 other people that have the same car and the same problem with their car.

- Phoenix, AZ, USA

problem #11

Feb 102004

Grand Am

  • miles
Window motor/piece has broken in both back windows causing the glass in the back doors to fall down. Replacements are up to $400 for a very small piece which has to be replaced. This should be recalled. Also, the blinkers don't work sometimes but if the hazard button is pushed, then they will work for a while.

- Hobbs, NM, USA

problem #10

Feb 092004

Grand Am

  • Automatic transmission
  • miles
Driver-side power window fell down due to cheap plastic regulator clip. New regulator installed.

- Bethpage, NY, USA

problem #9

Dec 152003

Grand Am 6-cyl

  • Automatic transmission
  • 75,400 miles
The poor enginering of window clips. Being plasic break when cold. Causing windows to fall down while driving. Both windows had same problem. According to parts dealers this happens often to this year car.

- Delaware City, DE, USA

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