The contact owns a 2000 Pontiac Grand Am. The contact stated the motor mount had fractured and fell into the engine. The vehicle was towed to the dealer where the motor mount was replaced. In addition, the vehicle also had failures with the rack and pinion and when taken to the dealer, it was found that the screws were loose and needed to be tightened to correct the failure. The approximate failure mileage was 75,932 and the current mileage was 150,000. Updated 11/03/10. Updated 11/29/10 the consumer stated the motor mount failed which led intake gasket needing to be replaced. The windows would stick on occasions and a times would fall down inside the door. The oil from the engine became mixed with the anti-freeze. Updated 11/30/10

- Richmond, CA, USA

I was hearing a ratcheting noise coming from gear box/rack and pinion area whenever I made a turn. Sunday night, I was making a left hand turn, I heard the ratcheting sound, turned the wheel a little more to left, heard a pop, then lost control of the car. The car slide sideways into the curb where it rested, shattered spindle, axle, bent rim until a tow truck towed the car to the dealer. The dealer says damage was caused from curb, and call my insurance company, but the system failed before the car slid into the curb. My wife, daughter and I heard this noise before.

- Medina, OH, USA

While driving, heard a loud noise which came from front end. Took vehicle to dealer. To correct the noise problem, the dealer installed new rotors and brakes in the front and back. The noise still continued and the dealer replaced the rack and pinion. Next, the dealer replaced the front wheel bearings. The dealer also agreed to replace the tires with Michelin brand.

- Bradleyville, MO, USA

During routine inspection a leak was found and replaced by dealer. Vehicle was at dealership in may, rack and pinion steering was loose. It was tightened by dealer. Rack and pinion steering to be replaced at this time.

- Selinsgrove, PA, USA