The outside side mirrors are coming off.

- Kansas City, MO, USA

Right passenger mirror failed catastrophically while being washed in an automatic car wash. Mirror was completely torn from its mounts and left hanging by the wiring.

- Miramar, FL, USA

The window regulators have had to be replaced in the driver's door and both back doors. Each of the windows failed to close after they were opened. The first one to go out was the driver's window and the back two windows were working occasionally at that time. The mechanic told me that they would probably need to be replaced soon, but if they stop working, I could just knock on the outside of the door or slam the door shut and they would work for a short time again. This got me through for about another month. All broke within the past year and each one has had to be replaced. The total cost to fix all three window regulators was $1188.17. I called GM to file a complaint with them and to find out why there hasn't been a recall on the regulators, (as well as the seat belts, the side view mirrors, the brakes and to find out why I also have scratches on my windows). I told them about the mycarstats.com website and explained that all of my complaints are common. I finally received a call back about a week later and was told that I would not be reimbursed for any of my repair costs which came to $2,974.58!! this total includes: Brakes, calipers and rotors replaced twice for $834.08; side view mirror replaced after falling off while going through a carwash $167.86; seat belts replaced for driver and both back passengers because the plastic clips broke for no apparent reason $784.47 and of course the window regulators $1,188.17. Instead, GM was offering me $1,000 towards the purchase of another GM vehicle!!! I asked why I would want to purchase another vehicle that they don't stand behind!"!" I told them to keep the $1,000 and expressed that I would never buy another GM product again, since these are safety features that should have been recalled years ago!! this past week, I have also noticed that the molding around the window shield is coming loose on the passenger side, so I used silicone caulking to hold it in place.

- Cold Spring, MN, USA

Passanger side mirror broke and was replaced.yd

- Wheaton, IL, USA

The outside rear view mirrors are very easily damaged (ie. As reported by numerous car washes through out the country - www.carwash.com; just search for "Pontiac mirrors"). the problem is widely known, even by GM, but they refuse to formally acknowledge it because they probably do not want the expense of a recall or tsb to fix the problem. It is due to a faulty design of the mirror base - it is made of cheap plastic and is damaged very easily, rendering the mirror a safety concern. The mirror is the rigid kind (does not fold in, as some do) but again instead of having a solid base support structure (ie. Made of metal) it is made of plastic. The mirror once damaged becomes loose and vibrates while driving resulting in the mirror shaking and not being able to present a clear view. In addition to the problem with my car, I know 2 other people who have experienced the same problem, only to be told by GM that it is not covered under the warranty and had to pay for it to be fixed out of their pocket. I can supply additional documentation / information if required.

- South Plainfield, NJ, USA

Passanger side mirror broke and was replaced.yd

- Wheaton, IL, USA

While driving through the car wash, the passenger side mirror tore off.

- Terryville, CT, USA

The passenger side mirror is broken.

- Thibodaux, LA, USA