When a turn was made, the steering wheel produced a loud rubbing noise. Dealer notified. There were high idle problems. The interior lights and the power locks were replaced. The check engine light had come on and the vehicle had started to run rough, the alternator light had come on and the alternator was replaced. The drivers side seat belt did not retract and was replaced, the lower front control arm was replaced, the blower motor was replaced, the compressor was replaced, when starting the engine cold, there was a knocking sound on the right side until the vehicle was warm, then the noise would go away, surging would also occur and would worsen when the engine was warmed, the volume on the radio was erratic(had gone up when trying to turn down), the sensor throttle position shorted and was intermittent, the valve air control was replaced, and the fuel filter was replaced.

- Cleveland, OH, USA

This is the letter I submitted to them: I'm writing you this letter to let you know how disatisfied I am with your product. I bought my 97 Pontiac Grand Am new. I am a strong believer you get what you pay for. That is why I bought new versus a used vehicle. I believe that I should get more for my money than what I have got from your product. I'm very dissatisfied!!!! I am in the U.S.M.C. my family and I do alot of traveling to and from our home state. My wife was broke down on the highway with this vehicle. We as car owners have never broke down on the highway in my 18 years of being in the military. I am very picky about my vehicles and always have my car serviced as required. I never miss my oil changes. I am a middle class citizen just trying to make a living and make sure my family is safe on the roads. I have had no problems with the car dealership. I believe them to be the best in town. I believe I just picked the lemon on the lot. I have listed my expenses that I have paid out of my pocket and also what was covered under warranty. Please fell free to give me a call if you have any questions. I feel that I should be reimburse for repairs and expenses. Of $1257.65

- Jacksonville, NC, USA