The contact owns a 1997 Pontiac Grand Am. The contact stated that the vehicle shut off at a stop without warning. The mechanic stated that the electrical system caused the failure. As of October 15, 2007, the dealer and manufacturer had not repaired the vehicle. The manufacturer stated that her VIN was excluded from NHTSA campaign id number 02V070000 (electrical system: Ignition: Switch). The contact felt that her vehicle should be included as part of the recall. The current and failure mileages were 150,000. Updated 01/11/08. The dealer stated engine replaced in June. Updated 12/12/07

- Hamden, CT, USA

The ignition key continues to get lock or stuck in the ignition. This represents a secondary safety issue in that car has key in the ignition at all times. Battery could drain leaving passengers and drivers stranded in unsafe or unable to react to unsafe situations (criminal pursuers, assailants, etc). Because your car has been drain due to an ignition defect that locks your key in the ignition.

- Lynchburg, VA, USA

Recall 02V070000 concerning ignition switch. Ignition switch wiring melted. Dealership would not repair free of charge because the VIN was not included.

- Seaford, NY, USA

The dashboard components remained illuminated even though the vehicle was turned off. The consumer attempted to turn the vehicle on and off but the dashboard lights stayed illuminated. Within seconds of this, smoke started coming form the steering column. The vehicle was towed to dealership. The ignition switch failed and damaged the steering column and other components. There was a ignition switch recall 02V07000 but the consumer was never notified although the vehicle identification numbers was covered by the recall.

- Darlington, SC, USA

97 Grand Am 4cyl pur new 5/97 series of problems.GT version but driven cautiously by 40 year olds.at 2 years and 39,000 miles water pump fails.is under car and is $600 dol to replace!nobody should buy the 4 cylinder when an item prone to failure like a water pump cant be accessed without removing the manifolds on the car.at 50,000 key comes out of ignition while car running.ignition switch fails, has to be re keyed and cost is $500 by local mechanic serv stat.at 55,000 miles at interlocks up, car stuck towed at this time a alternator check shows that is not charging.replace both cost $800 plus battery.Dec 2000 front left tire on alum wheel is flat-take to sev stat, they refill drive car after X-mas it deflates causes car to spin hit light pole mostly on tire area at 40 mph, no air bag deployment but a high snowbank decelerates car.alum wheel leak again?ever since w.pump replaced a tapping comes from cam area.at 75,000 miles auto dr lock in driv side fails and is replaced.cam noise cont. As serv. People say it is a lifter, finally in 2002 Dec. Car runs rough, is put on comp. And found to have bad cam timing.chain is inspected as it is steel and for life of car.a tiny cheap bracket keeps the chain in place and it had cracked and slowly broken at 80,000 miles.engine got by with new chain and labor for $800 dol.85,000 new battery,95,000 new battery.108,000 4 speed autotrans starts slipping into neutral.car stops on highway wont move.hw patrol tows, charged $129 to repair shop.say tranny is bad.and water pump is leaking again.bill would be thousands due to premature failure of these parts and car will be sold as parts car.too bad, looks good.-March 06,2004.

- Mpls, MN, USA

Consumer called complaining about ignition switch problems. Dealer and the manufacturer were not contacted at the time of this call. Ignition swicth had been replaced once, but the vehicle was still having the same problem, vehicle will not start.

- Demopolis, AL, USA

Consumer received recall 02V070000 for ignition switch. Vehicle would not start one evening. Consumer took car to dealer for recall remedy. Dealer stated that ignition cylinder and battery needed to be replaced, and problem was not with ignition switch. Consumer believesproblem was with switch, but dealer would not install relay to correct recall first. Dealer was requesting payment for replacement of cylinder and battery.

- Little Rock, AR, USA

While attempting to start the car a "clicking" sound occurred and the car would not start. The battery was replaced, and all was well for a week. Then, the ABS light came on while driving. Also, all the warning lights came on, the gauges flashed back and forth, and the car stopped. Would not restart unless was set for several minutes. When it started the same incidents repeated. Warning lights would often come on and off without there being anything wrong with the system that the lights were indicating. Once the car was pulled to a stopping location it would not turn completely off, and the key would get stuck in the ignition. These problems persisted for 2 days until it completely stopped.

- Aurora, CO, USA

Ignition fire--inserted key into ignition slot and there was a terrible smell of insulation & something like gunpowder--the car's electric system was affected---recently watched tv & heard that Pontiac recalls Grand Am '97 because of problems w/ ignition switch and related fire. Consumer had the vehicle repaired and because of the recall expects reimbursement in full.

- Pasadena, CA, USA

While in motion, the vehicle experienced problems relating to the ignition switch. The dashboard lights began to illuminate and dim sporadically. Consumer turned the engine off and then turned the ignition on. The vehicle stalled, presenting it inoperable at that time. The steering became stiff and consumer was unable to switch gears to neutral. Smoke began to emit from the dashboard. The vehicle was towed to an independent facility and repaired because the GM facility was closed. The repair specialist informed consumer the problem traced back to the ignition switch, which required replacement of an alternator and a battery recharge. Pontiac was contacted shortly (request C20753090) and informed consumer they were not aware of any problems or recall relating to the incident. In April 2002, GM sent consumer a recall letter (02V07) regarding faulty ignition switches. Consumer was reimbursed for the ignition switch repair, but has not been reimbursed for repair caused by the faulty ignition switch. Consumer expects GM to reimburse for the remainder of the cost.

- Unknown, AK, USA

Consumer states while having vehicle serviced was informed that the recall on the ignition switch was not done, but on GMC database states that it was done.when the dealer was called and informed of this the dealer replied that the consumer would be charged for recall repair.

- Pasenda, CA, USA

Consumer states that while having vehicle service by another dealership was informed that recall for ignition switch was not done, but is stated as being done in GMC date system, by another dealership. When other dealership was contacted, their reply was for the consumer to pay to have recall done.

- Pasenda, CA, USA

Vehicle would stall out at multiple speed while driving. Vehicle been to dealer on several occasions, and they were unable to duplicate the problem. Feel free to provide any further information.

- Longmont, CO, USA

The original delco battery was burned when the vehicle ignition switch failed.

- Pasadena, CA, USA

Prior to recall 02V07000 notification vehicle experienced a shortage in the computer for the steering wheel on several occasions. Consumer believes the shortage is a result of recall.

- Tucson, AZ, USA

Tried to start car, dash board lights came on, car wouldn't start, key wouldn't come out, then tried to start car again and it started. The next day-went to run errands-stopped at store and key would not come out of the ignition, had to call tow truck, they had to disengage transmission to tow, garage mechanic hooked up to computer and found nothing wrong. The problem was the ignition switch failed, had to be rekeyed and battery replaced. We did have the manufacturers recall done on the ignition switch at dave cross motors, lee's summit mo 816-524-3636 on April 15,2002. Wondering if two problems are linked?

- Greenwood, MO, USA

When key is put in ignition it will not turn. Has to jump start vehicle.contacted dealer.

- Allentown, PA, USA

There was a recall on the relay switch, and they say that I have to pay them (Pontiac) to fix the problem.

- Stockbridge, GA, USA

After recall 02V070000 repairs were done at roger Pontiac in Chicago, phone 312/225-4300 ignition switch became hot, consumer was unable to get key out of ignition switch, and there was a clicking sound when starting vehicle.

- Cicero, IL, USA

After turning off engine key will not come out of ignition, consumer has to wiggle key to get it out.

- Worcester, MA, USA