Car would not start. Steering locked and transmission stuck in park.key would not turn. Towed car home. Removed the ignition switch and found the ignition lock had melted. The obvious fire hazard prompted a recall search for the make and model finding an ignition recall has been issued. I contacted Pontiac customer service. The representative asked me if my VIN was covered. I have confirmed the VIN is on the recall list although the rep. Failed to acknowledge this. The seriousness of the recall, potential fire hazard and validity of my complaint was ignored and [xxx] (Pontiac rep.) would not assist me further. I am stuck now with trying to resolve getting my car repaired in a timely manner. Please advise. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Vancouver, WA, USA

My main problem is the steering column. When it is time to take the key out of the ignition it gets stucks. Your unable to take the key out until the car wants to let it go. Sometimes this ends up to be a 45 minute to an hour wait. The place I bought it from said they fixed it. Of course, aftr the warranty was up so wasn't the key once again getting stuck. Had the whole steering column replaced for about $500 no problems for about 2 months and now once again key is getting stuck.

- New Bedford, MA, USA

While driving and turning to the left there was no steering. Also, brake failed, and vehicle intermittently stalled.

- Dayton, OH, USA

When driving at any speed, transmission went out, causing vehicle to stall/jerk.upon applying the brakes, they went to the floorboard, resulting in extended stopping distance. Also, steering is turning on its own, and dealer can't determine the problem.

- Chicago, IL, USA