The contact owns a 2002 Pontiac Bonneville. The contact was driving 40 mph when the steering wheel began making a clunking sound. The vehicle was taken to the dealer who diagnosed that the steering shaft was defective and needed to be replaced. The manufacturer was not made aware of the failure and the vehicle was not repaired. The failure and the current mileage was 109,000.

- Hazelwood, MO, USA

2002 Pontiac Bonneville SE 2 defects 1) "clunking" of steering shaft - has been replaced more than once 2) gas gauge stop working after 4 year (2006).

- Cedar Grove, NJ, USA

Steering intermediate shaft noise. Located on steering column. This problem has not be addressed. It a failure on more than one model of GM cars. Its been occurring since 2001 up to this date. Seems NHTSA has not noticed or done anything to make GM correct problem. GM has gone on its merry way collecting hundreds of dollars probably millions in repair fees. Looks as if GM or NHTSA turn away from helping the customers who foot the bill.

- San Antonio `, TX, USA

My 2002 Pontiac Bonneville has a banging noise in the steering column. I am concerned about loss of control of the car. I am told there is a safety defect bulletin on this issue but I do not know how to deal with this.

- Viera, FL, USA

12/10/2002 1,840 miles knocking sound from lt front wheel; replaced bearing strut 7/22/2004 24,414 miles clunking noise from steering shaft; lubricated intermediate shaft 10/25/2004 28,000 miles complained of steering noise, dealet did nothing 2/7/2005 31,584 miles clunking noise when turing car left or right; replaced rt andlt strut bearings 9/23/2005 39,704 noises in steering column when turning steering wheel relaced steering shaft as goodwill, since problem started before warranty ended. 12/20/2006 60,699 steering noises in steering noises again, relaced intermediate shaft again obviously a big time problem with intermediate shaft. Must also have a problem with bearing struts.

- Lyndhurst, OH, USA

: the contact stated while driving various speeds and making turns a clunking noise was heard. A hesitation was also felt in the steering. The vehicle was driven to the dealer who determined the steering need to be lubricated and the steering fluid was check, however the problem persisted.

- Herndon, VA, USA

I have a 2002 Bonneville. Twice during the extended warranty period, the dealer repaired and replaced bearings in the steering mechanism because of clunking, banging, rubbing noises and play in the steering. At 87,000 miles, it began happening again. This time they said it was a defect that they didn't have replacement parts on and now the fix was to change the oil in the mechanism with a heavy duty oil at $160. It lasted 3 weeks. They have no idea how to fix the problem. When I contacted GM customer service they said there was nothing more that could be done. This has become a safety concern due to the sloppy steering that increases as the noises increase.

- Harrison Township, MI, USA

While driving about 25 mph, over a series of small bumps, steering column shakes and feels like something is going to break in front end, no accidents of loss of steering, GM has replaced the intermediate shaft 3 times, then struts, bushings and mounts and lubed them 2 or 3 times also

- Levittown, NY, USA

The consumer lost steering control while driving at 45 mph. The consumer was able to bring the vehicle under control without being involved in a vehicle crash. The vehicle was towed to the dealer, who informed the consumer that the high pressure hose for the power steering assist erupted. The consumer was concerned since a similar incident occurred before. The intermediate steering shaft was replaced, both front window lift motors were replaced, water leaked in the front passenger door, there was an extreme amount of engine noise as well as heat and exhaust entering the passenger compartment, there was two inches of play in the steering wheel, the steering locked up, there was a lack of power steering fluid in the reservoir, high pressure hose fluid leaked all over the underside of the vehicle and throughout the engine, the upper nut and the bolt that held the intermediate steering shaft to the steering wheel assembly was extremely loose.

- Virginia Beach, VA, USA

2002 Pontiac, steering assembly clunking noise. The dealer has a kit that can be install to alleviate the clunking noise but the consumer feels the problem should be recalled.

- New Matamoras, OH, USA

While driving consumer heard a loud clunking noise coming from the steering column. Dealership was notified, but did not resolve the problem.

- Boyertown, PA, USA

Consumer states when turning the steering wheel there is a clunking noise that consumer can feel in the rear. Took to Pontiac, and dealer stated two metal gears were rubbing together.

- Coraopalis, PA, USA