The contact owns a 2001 Pontiac Bonneville. While driving 15 mph, the steering column began making a grinding noise at 52,000 miles. The contact took the vehicle to the dealer and they pulled out and lubricated the steering column, which temporarily corrected the failure. At 67,000 miles, the grinding noise recurred. The dealer replaced the steering column. At 78,000 miles, the failure recurred. Currently, the dealer is refusing to make any more repairs to the vehicle. The current mileage was 78,000 and current mileage was 52,000.

- Harlem, KY, USA

On December 30, 2002 I took my 2001 Pontiac bonnevelle sle in under warranty to peoria Pontiac GMC to investigate vibration and a clunk noise in the steering column. The steering column was lubed by peoria Pontiac GMC per GM's steering shaft bulletin. Mileage was 19,814. In December of 2004, the noise returned at approximately 50,000 miles. I took the vehicle in to peoria Pontiac GMC on 12/04/2004 and was advised to have the steering shaft for greased for approximately $125 by my service advisor. On 12/6/2004 I phoned Pontiac. They advised me to contact my dealer to order a new steering shaft. The Pontiac service representative promised to reimburse me after the repair was made. On 2/8/2005 I contacted Pontiac because the part is still not in at the dealer. I was advised GM has redesigned the part and that they do not have a delivery date. I do not have another vehicle to drive while waiting for the part and am concerned this is a safety issue.

- Peoria, AZ, USA

I have had repeated trouble with my 2001 Bonneville, ,have had 3 window motors go out, ,,3 batteries go bad, ,,air compressor go bak, ,,moon roof worked on 3 times, ,,3rd time, ,,had 3 inches of water in floor, ,,,,the problem now is the steering, ,,you turn wheel, ,it makes popping, clucking noise, ,& feels like the front end is going to fall off.. the dealer said all it needed was grease, ,which they did last year, ,,now its doing it again, ,& now they say its a steering shaft problem...I have been waiting for over 3 weeks for the part to come in, ,,repeated calls, ,& I am told they have no idea when the part will come in, ,,they said drive it, ,,it won't fall out"???? they also said the reason for the delay is its a country wide back log???" what does that mead, ,,,I am afraid to drive this car...& GM service does not know either...

- Springfield, TN, USA

Vehicle taken to dealer for oil change November 21,2004. Requested steering check because of popping noise in column. Vehicle had been checked and repairs made on Jan. 25, 2002 for similar condition pursuant to factory tsb. Manner of repair has been updated, tsb 04-02-35-004, issued Mar.,04. This is the third tsb issued regarding steering system. We feel "repair" is still under warranty and think recall be issued by simple nature of system involed.

- Springfield, KY, USA

Steering column and tie rods need to be replaced in our 2001 Pontiac Bonneville with only 39000 miles and no accident.

- Bailey, NC, USA