NHTSA — Steering Problems

2000 Pontiac Bonneville (Page 2 of 2)

CarComplaints.com Seal Of This Might Hurt

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
42,270 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2000 Pontiac Bonneville steering problems

steering problem

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2000 Pontiac Bonneville Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #2

Jan 012002

Bonneville

  • miles

A D V E R T I S E M E N T S

The steering mechanism started to make a very loud popping and growling noise while turning left approximately 4 days ago. I immediately took it to the dealer who informed me that this was a known problem and they would order a kit consisting of a plug and a tube of special grease to repair it. This caused me great concern because I am not sure this is a safe repair and could just prolong the life of a component before it fails. I viewed this as a potential safety issue. I contacted Pontiac via E-mail and phone with out a reply from E-mail and a reply via phone that was unsatisfactory. I reviewed the cuatomer complaints on your web site and find that this problem has caused failures of the steering assembly. My question is why have they not issued a recall for a known problem and how can additional grease solve a problem that sounds like it is in the rack and pinion or steering assembly. I do not want to sound sarcastic, but I hope they are not waiting for injuries and fatalities to fix this problem. I want to be sure they know what is wrong and that a tube of grease is the proper fix. I also do not want a failure of the steering mechanicism while traveling at speed. What should I do.

- Mount Vernon, IL, USA

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problem #1

Jan 012002

Bonneville

  • miles
The steering mechanism started to make a very loud popping and growling noise while turning left approximately 4 days ago. I immediately took it to the dealer who informed me that this was a known problem and they would order a kit consisting of a plug and a tube of special grease to repair it. This caused me great concern because I am not sure this is a safe repair and could just prolong the life of a component before it fails. I viewed this as a potential safety issue. I contacted Pontiac via E-mail and phone with out a reply from E-mail and a reply via phone that was unsatisfactory. I reviewed the cuatomer complaints on your web site and find that this problem has caused failures of the steering assembly. My question is why have they not issued a recall for a known problem and how can additional grease solve a problem that sounds like it is in the rack and pinion or steering assembly. I do not want to sound sarcastic, but I hope they are not waiting for injuries and fatalities to fix this problem. I want to be sure they know what is wrong and that a tube of grease is the proper fix. I also do not want a failure of the steering mechanicism while traveling at speed. What should I do.

- Mount Vernon, IL, USA

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