The contact owns a 2000 Pontiac Bonneville. In April of 2005, the air conditioning failed in the vehicle. When the air conditioning was reactivated, it made a loud noise and hot air was dispensed. The contact took the vehicle in for repair and was informed that the motor could not take pressure from the air conditioning being activated. The contact paid for the repair; however, the air conditioning still does not work. In addition, the rear passenger side window and the front driver's side window fail to roll down. The window failure has been occurring for the past three years. The VIN and mileages were unknown.

- Stockton, CA, USA

Car started chugging in city driving, then stopped. Single hiss and large puff of smoke from under the hood. Pushed car out of traffic and got it towed to a garage. They told us that we had a fire, caused by A/C hose burst spilling freon onto exhaust manifold, causing flash fire which burned through the main wire harness and back bank of plug wires. Car deemed total loss by insurance company as repairs would cost more than $5000.

- Puyallup, WA, USA

I have had my 2000 Bonneville in the shop several times for various reasons. My radio had to be replaced, my drivers side window stopped working and they replaced the motor, now my passenger side window does not work and needs to be repaired. My trunk leaked and was told the extended warrenty did not cover it and the expense was on me. My air conditioner would blow cold air and then hot air or not blow cold air at all, it was in the shop 2-3 times for that. Now my car hesitates when speeding up and you can feel it jerking into gear when it shifts between 1st and 2nd gear or 2nd and 3rd. For this reason I had my transmission fluid replaced and an additive put in and was told this should take care of the problem. It has not!! my next step is to take it back to the dealership to find the problem. Is there anything I should know about concerning the transmission jerking, recalls, etc..?

- Ardmore, OK, USA

The air conditioning compressor failed and was replaced by dealer. (second unit defective, and third unit ordered/installed).

- Lakeland, FL, USA

We have had numerous other problems with this car, including radio, foglamps, passenger window, rear seat belt latches, door rattles, stitching in leather seats coming apart, automatic temperature control, alignment, tires that cannot be balanced, steering sector bearing, tie rod end defective & rough braking. Dealer has fixed all problems, but the warranty is about to expire and now a rear seat belt latch has quit working. I have a national GM claim no. Which was obtained back in January 2002, C06145322. I have asked for an extension of the warranty due to all the problems encurred on this vehicle, but that has been denied. I would have to purchase an extended warranty for over $2,000. We should not have had so many problems with a brand new vehicle. Please respond either by email or letter. Larry neubauer

- Ardmore, OK, USA