The contact owns a 2004 Pontiac aztec. The contact stated that while driving 20 mph crashed into a GMC Envoy and flipped over landing on the roof. The contact stated that the air bags failed to deploy. There were no warning lights illuminated prior to the failure. A police report was filed. The seat belt failed to unlock as the contact was cut from the vehicle. The contact struck the steering wheel, was unconscious, and sustained injuries to the eye which required medical attention. The vehicle was towed to an independent lot. The occupant of the GMC had no reported injuries. The local dealer was not contacted. The manufacturer was contacted but no further assistance was provided. The failure mileage was 171,000. Consumer stated she has lost her eye sight due to airbag failure.

- Greenwood, IN, USA