8.0
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 43,900 miles
- Total Complaints:
- 1 complaints
Most Common Solutions:
- replaced the PCV valve and head gasket (1 reports)
engine problem
Helpful websites
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A D V E R T I S E M E N T S
When we were expecting our second child we knew we needed something bigger. We checked out consumer reports and for the money were directed to the Plymouth Voyager. All was wonderful until the first time it stalled on the side of the highway going 65 mph in bumper to bumper traffic with my children in the car. This was when we only had 13,327 miles on the van. This was fixed and we thought we were safe once again. WRONG.
At 34,040 miles the big stuff began - noticed oil on the garage floor, took it into our dealer and was told that we had a head gasket cover which was blown - how does this happen with so few miles! Of course, warranty was up! After enough complaining they did assist us in the payment of that repair and told us that we would be taken care of and that they had this documented so that if anything happened again like this with the engine that we did not have to worry.
Once again driving down the highway at 41,287 miles the belt tensioner tipped out and the serptine belt fell off - which initially they tried to blame on a mouse. At 43,893 miles once again the PCV valve broke and we had to again replace the head gasket. At 44,292 the piece of sh*t wouldn't start - it's 30 below with the windchill - my birthday - and I'm stranded. I have it towed and the throttle body needed to be replaced.
Now to put icing on the cake and only 7 1/2 months later I take it in again for the ticking noise that is ever familiar coming from the engine and now am told that I need to replace the lifters on the engine and the problem is that I am 200 miles over my 3,000 mile recommeded oil change. What a load of sh*t, now they are thinking that I should have to come up with the $531 to get the lifters replaced. My husband spoke directly with Chrysler and was told because we dont take it into them to do the regular oil changes (he does it in our garage a lot faster and cheaper) and this is the first Chrysler that we have had that there is really nothing that they can do to help us with this problem. Too bad. As if this is making us want to go out and buy another one. Wrong. I am scared to take the 45 minute commute to drop off our son and go to work all highway now for fear that something terrible is going to happen and all they can say is so sorry. We only have 52,000 miles on this van now and we are ready to cut our losses and learn from the mistake, but it is paid off what to do!
I am convinced that Chryslers suck, will never buy another, will strongly get the word out to others and as far as standing by the customers which we were told time and time again, was a flat out lie. We even asked the Customer Service person directly at Chrysler what our other options are and were told we could call back but will be told no matter how many times that there is nothing that can be done to help us or that we can do anything at all about it. To say the least we are extremely dissatisified with Chrysler's "5 star dealership" and also the main office because they don't give a sh*t about anyone's family safety on the roads or their product that they try to push on you once you get in there with the sh*t that they will take care of you and that you are family. Chrysler sucks!
- Shelly T., Green Bay, WI, US