The contact owns a 1999 Plymouth Voyager. He contacted the dealer in reference to recall campaign id number: 04V480000 (air bags). He was advised that the parts were on backorder. No repairs have been made. The failure mileage was 96000. The current mileage was 97000. The vehicle identification number was unavailable.

- Arlington , TX, USA

Driving down the road hit a bump stopped the car then air bags deployed.

- Summerfield, FL, USA

The contact own a 1999 Plymouth Voyager. The clock spring caused the air bags, horn and cruise control to fail. The dealer stated that the parts were on back order. They don't know when they will be able to repair the vehicle. The failure mileage was 146,520.

- Chesapeake, VA, USA

: the contact stated while driving 30mph, the airbag warning light illuminated without any prior warning. Afterwards, the dash panel clock, radio, and heating defroster stopped working. The contact parked the vehicle and attempted to turn the engine off. The key would not release from the ignition and the engine continued running. After multiple attempts, the contact removed the battery cables from the battery and reattached them. The engine stopped running, but the clock and radio illuminated indicating normal function. Although the key remained in the ignition, the vehicle was not seen by a dealer.

- Fairfax, VA, USA

The consumer stated that 1999 Plymouth Voyager was recalled. Under 04V480000 and Chrysler # D17 concerning clock spring faikure. The dealership that the consumer spoke with said that they would not repair the recall for free because the vehicle was over 70,000 miles. The owner's recall letter stated that if the clock spring failsedthat the dealership will replace the clock spring at no charge regardless of the mileage. The owners vehicle the air bag light did not go off. The dealership was contacted about a month ago. Also, when consumer received the recall letter he not contacted Chrysler at this point, but had plans to do that. Consumer was concerned that the air bag may fail if the van was in an accident.

- Shelby, OH, USA

Caller stated that this was a clock spring recall repair. When dealer repaired the clock spring the steering wheel was not centered but was at the 10 O'clock position. The dealer left the steering wheel scratched, greasy and with black lines and marks on it. It took the dealer three hours to conplete the repairs although the recall letter stated it would only take 45 minutes. Dealer could not find the recall letter that caller gave them.

- Red Bud, IL, USA

Recall #04 V 48 000/air bag clock spring: Vehicle had the recall repairs done. Within a week the consumer states, " that the dashboard gauges stop operating, the air bag light illuminate again and the cruise control / horn become inoperative. The dealer was notified. The dealer wants to charge the consumer for a diagnostic check and possible charges for additional repairs.

- Milwaukee, WI, USA

04 V 480 000/air bag clockspring: After the recall repairs was made, the horn failed to operate. The dealer was notified. The dealer informed the consumer that something else was causing the problem. Consumer is insisting that the horn was operating properly before this repair was done.

- Hemet, CA, USA

Consumer was driving on a winding road doing the speed limit when another vehicle pulled out in front and caused a collision. Consumer's vehicle T-boned the other vehicle. In a delayed reaction, the air bags deployed. This caused driver to sustain major chest injuries. Also, two other passenger's sustained injuries.

- Wilton, CA, USA

The horn stopped working on the vehicle. The clock spring was replaced. A recall for the clock spring was received and the manufacturer will only pay for the clock spring and not the horn. NHTSA recall 04V480000.

- Melrose, MA, USA

Vehicle experienced the same defect as stated in air bag clockspring recall 04V293000, and the clockspring had to be replaced, but VIN wasn't included. Tghe vehicle cruise control also stopped working.

- Fredericksburg, VA, USA

I own a 1999 Chrysler Plymouth Voyager minivan that appears to suffer from a defective clockspring. The horn and cruise control do not work. The airbag warning light stays lit as well. The VIN is [xxx]. the appropriate NHTSA ODI# is ea 04-013. Updated 07/25/2012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Willard, OH, USA

Air bag indicator light illuminated. Dealer indicated there was a clockspring problem. The consumer received a recall letter for a 1997 Caravan Caravan he owned prior to this vehicle. The consumer contacted the manufacturer to let them know that the 1999 Voyager is also having clockspring problems.

- Russiaville, IN, USA

The vehicle experienced the same defect as mentioned in NHTSA recall 02V293000; clockspring failure; the dealership indicated that this is the same problem but this vehicle is not included due to the VIN. Started with the clicking sound on the steering column, then followed by the air bag light coming on intermittently. After a day or so, cruise control and horn were not working. Clock spring was replaced and now all is working.

- Owasso, OK, USA

Air bag indicator light was flashing on and off followed by the horn malfunctioning. The problem was due to clock spring failure.

- Scotia, NY, USA

While driving at 35 mph air bag light came on on the dash board. When air bag light illuminated cruise control and horn stopped working. Dealer found that the clock spring needed replacement. A recall for 1996-1998 model year vehicles was issued, but this vehicle was not included due to model year.

- Wenatchee, WA, USA

Clock spring assembly shorted on 1999 Plymouth Voyager - loss of airbag, horn at 60000 miles. Recall previosuly issued for 1996-1998 years of same model.

- Clifton Heights, PA, USA

The airbag light stays on, the horn doesn't work and the cruise control won't work. All failed at the same time.

- Gaithersburg, MD, USA

While making a hard right turn consumer noticed that air bag indicator light illuminated. Then, stayed on for two days. Later, consumer had to depress the horn, and realized there was no sound. Consumer was informed that a clock spring needed to be replaced.

- Clifton Heights, PA, USA

When driving at any speed air bag warning light appeared. Consumer also heard rubbing, whistling noise when turning steering wheel. Dealer said that vehicle is ok to drive. Took vehicle to dealer regarding the air bag warning light, it was found out that clockspring was shorted. Clockspring was replaced by dealer. Consumer called DaimlerChrysler and was told that there's no recall on clockspring on the vehicle.

- San Diego, CA, USA