While applying the brakes brake pedal went down to the floor, causing a loss of brake power. Vehicle was taken to the dealer for inspection, and mechanic determined that the master cylinder needed to be replaced due to worn out parts.

- Roanoke, VA, USA

$5,975 - in the last 16 months the 1999 Plymouth Voyager van I purchased at courtesy Chrysler has been in the shop over 18 times, often for the same problems. I have had to buy 6 new times and 3 new batteries. On average, I have added between 3 and 4 quarts of oil every month and new coolant every 3 months (it over heats a lot). I have suffered verbal and mental abuse from the personnel at courtesy Chrysler to the point where I had to jump out of my moving van as my personal service advisor was berating me and told me that there was nothing wrong with my van, the brakes, the engine, etc., during a test drive. When I opened the door to jump out he stepped on the brakes...and they did not work! mind you, they had my vehicle in their shop for the last two days to repair the brakes and my personal service advisor kept saying that the van was fine! after giving me a brand new 2002 Chrysler minivan, they said that my van would be ready the next afternoon for pick-up and if there were any problems, they would contact me.

- Tampa, FL, USA

I have lost my brakes twice, without warning, master cylinder keeps failing.

- Westmont, IL, USA

Left rear brake cylinder binding causing the rear brake not to release when placed in gear. Nlm

- Arcadia, CA, USA

Left rear brake cylinder binding causing the rear brake not to release when placed in gear. Nlm

- Arcadia, CA, USA

Left rear brake cylinder binding causing the rear brake not to release when placed in gear. Nlm

- Arcadia, CA, USA