Failure of this part rendered the airbag system ineffective. Also the horn would not work, nor would the cruise control work. Approx $230 to fix.T work.

- Rogersville, MO, USA

While driving air bag light came on and remained. This caused horn and cruise control not to be working.

- Monponset, MA, USA

Air bag light came on, and cruise control has failed to operate properly. Dealership has examined vehicle, and determined that clock spring was the component causing this problem. Please provide any additional information/attachments.

- Tacoma, WA, USA

EA01-007, airbag and horn is inoperative due to a defective airbag clockspring which is located inside steering column.

- Cape Cord, FL, USA

Horn wont blow, cruise control won't work, and airbag light is constantly on.

- Sacremental, CA, USA

Airbag light is on, and horn/cruise control stopped working, clock spring assembly needed to be replaced.

- Plano, TX, USA

The airbag light stays on, the crusie control does not work, the horn does not work.

- Jacksonville, FL, USA

The air bag indicator light is on and the cruise control only works occasionally.

- Wilmington, DE, USA

When airbag light came on, horn stopped working, along with cruise control. Reported via phone immediately to service dept. Stated common failure. Able to diagnose over the phone. Told me "not to worry" because airbag would not deploy. Light indicated failure. Had to pay dealer $295.55 to have repaired.

- Austin, TX, USA

Airbag light came on, horn and cruise control quit working.

- Stafford, VA, USA

I recently heard a news report on a local radio station that the government has launched an investigation into the combined failure of the air bag system, cruise control and horn on approx 3 million mini vans. Unfortunately, I suspect my van currently has this same problem. It has not been examined by my Chrysler dealer although I did contact them and they advised they were unaware of this type of problem and claimed to have not received any report from Chrysler about this. I also called Chrysler customer assistance and they too were "unaware" of any problems and simply documented my concern. I would like to know if Chrysler is indeed aware of multiple problems with this same failure or are they avoiding admitting to the investigation. I was quite suprised to read in my paper today about the investigation (EA01007) and how the symptems matched mine exactly. About 6 months ago, the air bag light illuminated apon start up and now stays on for the full duration of the drive. A few weeks after that, the cruise control began a bizzare on again, off again pattern. Each time you started the car, it was a crap shoot to see if cruise would be working. A few weeks after that, we noticed the horn no longer works. I'm leary of bringing the vehicle in for "diagnostics" considering some of the repair costs I've heard, associated with air bag system repairs. I would like to be advised as to what Chrysler response was and is regarding your announced investigation. Thank you.

- Canton, OH, USA

The clockspring assembly, the system that provides electricity for the driver side air bag, horn and cruise control. The air bag readiness indicator lamp came on and the horn, and cruise control does not work

- Mashpee, MA, USA

Clock spring in steering column has caused airbag light to come on, horn to fail, and cruise control to stop working. Dealership has repaired this defect at consumers cost. Please provide any additional information/attachments.

- West Allis, WI, USA

Airbag light on, horn and cruise control not working either.

- Plainfield, IL, USA

Airbag light is on, horn and cruise control not working either.

- Rutherforten, NC, USA

Ea 01 007/air bag clockspring : vehicle experiencing no horn and air bag light remaining on. Dealer / manufacturer were not notified at this time. Cruise control locked up while driving.

- Kearny, AZ, USA

Airbag light stays on. Horn and cruise control do not work. Dealer has advised consumer to fix the defect, clock spring would have to be replacd at consumer's expense.

- Scottsdale, AZ, USA

The clock spring broke on this vehicle. This disabled the horn and power to the cruise control. I know a few other minivan owners and I am not the only person that this happened to. I have never had a problem with steering wheel components with any vehicle I've owned in 30 years. I believe that there is a possible defect in this area.

- Omaha, NE, USA

Governor valve malfuctioned, causing vehicle to stay in high gear, but would not change gears. Vehicle was inspected by independent repair shop. Consumer was informed that valve needed to be replaced. Can NHTSA help or provide information on this matter.

- Union City, PA, USA

Cruise control goes out when using either the parking or driving lights

- Chesterton, IN, USA