NHTSA — Steering Problems

1.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
87,700 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2000 Plymouth Grand Voyager steering problems

steering problem

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2000 Plymouth Grand Voyager Owner Comments

problem #5

Mar 062009

Grand Voyager

  • 143,000 miles

A D V E R T I S E M E N T S

The serpentine belt comes off every time I go thru water. I can not drive the van anytime it rains or the roads are wet! my daughter in law has the same van and the same problem! once the belt comes off I loose all power, steering, brakes. Putting me and any passengers in danger!

- Ladoga, IN, USA

problem #4

Mar 142000

Grand Voyager

  • 212,000 miles
My 2000 Chrysler Grand Voyager (3.0L engine) has repeated issue with losing its power steering belt in wet conditions (driving through puddles as shallow as 2 inches). This makes the vehicle become difficult to control. Since this happened to me twice in one week (and I had just had the system inspected and a new belt put on before it happened the 2nd time) I contacted several local dealers and asked if they were aware of and had a solution for this issue. One dealer told me "stay out of puddles." All the dealers I contacted said this was a "very common issue with the model" and that they did not have any fix for the issue. I searched online and discovered that a large number of vans from the late 90S share this design issue. I also found some aftermarket products that may fix the issue. I feel strongly that the manufacturer should find a solution and provide this solution at their dealers before this issue causes further breakdowns and accidents. It is likely that many accidents have already resulted from a loss of power steering related to this issue, but may not have been linked to this issue because: Speeds tend to be lower in wet conditions - especially when going through puddles. If colliding with fixed object often driver wouldn't report it to avoid ticket & insurance premium hikes. Also, if the accident is reported they may blame the collision or belt wear as the cause for the steering loss.

- Dallas, TX, USA

problem #3

Dec 092008

Grand Voyager

  • miles
I have a 2000 Plymouth Grand Voyager...it was raining and all of a sudden while making a turn, the steering wheel locked up...I had my children in that car and it was very scary. Thank goodness I was able to turn it enough to pull into a walgreens, but I had to have it towed and get the serpentine belt replaced. This was awful!

- Nashville, TN, USA

problem #2

Dec 012006

Grand Voyager 6-cyl

  • Automatic transmission
  • 83,500 miles
On two occasions the serpentine belt slipped off their pulleys while driving, which left my car without power steering, brakes, cooling, A/C, or alternator. I had to stop and have the car towed in. Dealer could not provide a preventative repair to keep the belt from slipping off again. Finally, gates had a kit in Feb. 2007 that I had installed that is supposed to cure this problem. This is an epidemic problem for this vehicle.

- Hazelwood, MO, USA

problem #1

Aug 142000

(reported on)

Grand Voyager

  • miles
While driving in a parking lot between 5-10 mph vehicle lost all steering capability due to a bolt, which held the pulley in place, was never tightened at the assembly plant. Unsecured bolt damaged the crankshaft. Vehicle currently at dealer.

- Frankford, IL, USA

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