Clock spring was defective. The air bag light came and stayed on, making the air bags inoperable. Also, it effected the horn and the cruise control. A recall was issued. However, this vehicle was not included due to VIN.

- Conway, AR, USA

Driving home from Minnesota to Tennessee the horn and cruise contol stopped responding (clockspring failed) without a horn the vehicle will not allow the driver to alert others to avoid accidents. Vehicle has been parked until I can afford repairs.

- Cordova, TN, USA

Air bag light stays on, horn doesn't work, cruise control not working also.

- Fawnskin, CA, USA

Horn started beeping by itself, then stayed on continuously. Dealer said it was a defective airbag assembly. I called Chrysler to complain and they agreed to pay all but $150 of the $607 bill. I don't know if this is part of the clockspring assembly problems or not. We have not noticed any problem with the airbag light or cruise control.

- Ferguson, NC, USA

The air bag light came on and would not turn off. Also, the horn and cruise control were disabled.

- Elyria, OH, USA

Egr system failure (failing airbags, horn, and cruise control system)-as per an article in todays atlanta journal-constitution, you are currently probing Plymouth Grand Voyager from model years 1998 & 1999 due to 109 complaints regarding failing airbags, horns, and cruise control systems. Therefore, since my van had the same problem, I want to be added to your list.

- Kennesaw, GA, USA

I have a 1999 Plymouth Grand Voyager that is experiencing a problem with the clockswitch (horn, cruise control not working, airbag light on). I called the recall line with Chrysler and they said my van was not covered on the recall. Only 1996-1998. I noticed when the investigation was taking place all vehicles from 1996-2000 were being looked at. I think Chrysler should fix the problem with my clockswitch for free because this is a safety defect.

- Las Vegas, NV, USA

1999 Plymouth Grand Voyager. VIN [xxx]. the subject vehicle has had a failure of the clock spring mechanism (according to the dealer). This has resulted in the failure of the air bag deployment (along with cruise control and horn). Chrysler has admitted this problem exists (via recall) with 1996-1998 vehicles but will not fix 1999 vehicles. Your web site exhibits numerous instance of this failure on 1999 vehicles. How do I go about getting a known problem with this failure to be acknowledged and fixed by Chrysler? I consider this a serious safety issue that should be taken care of by Chrysler regardless of auto mileage. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Georgetown, TX, USA

1999 Plymouth Grand Voyager SE - airbag light came on at 72000 miles. I found that daimler-Chrysler had a safety recall on 1996-1998 Plymouth vans because the clockspring was not installed properly in the steering column. Causing the airbag to become inoperable, the horn and cruise control to also stop working. I found on a Plymouth forum that many other 1999 van owners have had the same problems. When I called Chrysler, they said the recall did not cover the 1999 van and that they would not extend the safety recall.

- Chino Hills, CA, USA