Took car for pa state inspection and failed due to tech would not load car on lift. Left front strut tower is rusted through. He was afraid that the lift would push the strut through the hood of the car.

- Sunbury, PA, USA

Strut towers rusting out. Noticed this condition approx. 2 years ago when vehicle was less than 5 years old. Researching the problem, it seems many other Plymouth Voyager and Dodge Caravan owners have the same problem. Found tsb#23-044-02 which refers to this problem. Sudden failure of the strut tower could result in loss of steering and/or sudden stopping force applied on one side of vehicle as a tire impacts a wheel well.

- Fairport, NY, USA

>> Chrysler did repair the strut at no cost and rented us a handicap van while ours was being fixed. At first (6 times) we were told we were out of warranty, end of story. So our handicap van was worthless. Once I uncovered a bulletin acknowledging the problem Chrysler's tune changed. Make : Plymouth model : Voyager year : 1997 service bulletin num : 2304402 date of bulletin: Oct 14, 2002 > NHTSA item number: 10000317 > component: Structure:body they had already made parts to fix this problem. It is ridiculous I had to go to the extent I did to solve this problem. We were told that if the strut goes all steering is lost. So the public is at risk but that is acceptable to Chrysler. Instead of notifying all >> owners of the potential problem (about $300 to fix) Chrysler feels peoples lives >> are not worth the trouble. If there are any accidents caused by this >> strut >> failure, just document something could have done to prevent it. >> >> please forward this email to any Agency that maintains a database of >> accidents. >>

- Williamston, MI, USA

The cup holder drawer was pulled out & there were coins in the coin tray. While the van was parked in a mall parking lot, the sun shone through the window and reflected off the row of nickels toward the ceiling. There was so much heat generated that the reflection acted like a magnifying glass and burned the ceiling console as well as burned a hole in the ceiling cloth. There are no warnings about the risk of this happening. For that matter we have had the van almost one year and have hardly kept the drawer shut. I would like to know if the Chrysler/Plymouth corporation will cover the repairs under the warranty.

- New Market, AL, USA