In 2005 while entering onto the highway going home from some personal appointments a small car hit our full size van from behind and caused us to flip over and roll over 8 times and slide at least 2 city blocks before it stopped. We were not even doing the speed limit when we were hit. The front window shattered and glass was in our eyes but our airbags did not deploy. We were stuck upside down my seat belt was stuck and my husband had to pull me out of the driver side window. I had to treat for tmj problems, stress and trauma in my neck and back for a few years and I still have some issues. Do we have a claim against the manufacturer?

- Buffalo, NY, USA

I got in the van in my driveway and turned the ignition switch on then I noticed that the air bag light was on. So I turned the ignition switch off waited a minute then turned it back on and the light was still on. I thought it was a fuse so I proceeded to my destination. As I arrived at my mom's house I tried to blow the horn, then I found out that my horn did not work. So I turned the van off and I called a friend who is a mechanic and he asked me if the air bag light stayed on even after I turned the van on and off I said yes then I explained everything to him. He told me that I needed to try my cruise control. And if it did not work then my clockspring is gone. Well cruise control did not work. And the airbag light is still on.

- Cleveland, OH, USA

Drivers airbag did not deploy. The vehicle was hit in the left passenger slide door. The passenger by the left sliding door was killed. The accident occurred on 10/15/04.

- Mariposa, CA, USA

The seems to have a lot of problem shifting to a lower gear when on the road. Often we can feel a jitter when the car is in motion and shifting the gear. The air bag light comes on often for no reason. Check engine light comes on and stays on for a few hours and goes away.

- Levittown, NY, USA

Air bag light comes on and does not go out. Curise control does not work. Horn does not work. The dealership here in bakersfield will not cooperate and says my car is not being recalled. Will charge me over $90 to just look at the car. Have called them many times and is hard to get vehicle in. I purchased the vehicle there. Will have the repairs done elsewhere. Chrysler is not cooperating at all. Will never recommend this auto to anyone. Chrysler does not stand behind their products.

- Bakersfield, CA, USA

Airbag light stays on while driving most of the time. Horn and cruise control has stopped working completely.

- Augusta, GA, USA

1997 Plymouth Grand Voyager clock spring recall. The vehicle clock spring failed prior to recall notice. The consumer requested reimbursement but the manufacturer refused because the consumer didn't submit page two of the invoice.

- Indianapolis, IN, USA

The failure mode started as intermittent (air bag light came on) and the within a month stayed on permanently.

- Brookfield, WI, USA

Air bag light stays on clicking sound coming from steering wheel. (clockspring suspected)

- Fishers, IN, USA

No summary listed for above vehicle.

- Pittsburgh, PA, USA

Airbag light illuminated, horn not functioning, concern of safety of vehicle.

- Alpharetta, GA, USA

Voyager air bag and speed control. Stockton Dodge service dept. Estimated $225 plus tax to replace a steering wheel "clockspring". I was informed that this is a typical failure on these Chrysler vehicles. Stockton Dodge told me the "clockspring" was not a recall on this 1997 Voyager.

- Sunnyvale, CA, USA

Airbag light has come on and horn stopped working. Vehicle has not been examined by a dealer.

- Richport, CT, USA

Airbag light stays on, vehicle has not been examined by dealer.

- Ellicott City, MD, USA

In early June, my air bag dash light came on. I took the car to the dealer for repair. The charge for diangosis and replacement of this part (clock spring) was excessive. The diagnostic effort took less than 15 minutes, for which I was charged $99. Labor and parts were another $182. Out of curiosity I sought info on the web and found the ntsa site, where I learned that many other owners experienced the same gouging and that one owner had actually disassembled the clock spring and found that there was a clear problem with the internal wiring. First, Chrysler is making a very handsome profit on the part and second, the repair costs were outrageous.

- Center Barnstead, NH, USA

I used to be a machanic, I have taken the defective clockspring assy apart and found that the wiring harness that is suppose to wind & unwind--I found an area that was bending/kinked instead so it was just a matter of time till turning the steering wheel enough the wires would break. In my opinion this is a defective part and since it plys a part in the proper function of the airbag system and horn this is related to a safety item.. I did see on your web site that there is an investigation on this right now.

- Fremont, CA, USA

Airbag light illuminated, and two days later, horn and cruise control stopped operating. Consumer heard that when these components go out it may be a clock spring. Failure.

- Sidney, OH, USA

Clock spring on vehicle is not working properly which resulted in is that the air bag has been turned off. Also the cruise control has been shut off. Contacted dealer, and the dealer replaced the parts.

- Katy, TX, USA

Clock spring on vehicle is causing problems in vehicle, for example the air bag light will come on, and the horn/cruise control are not working. Dealer charges of $217.79 in order to repair.

- Kannapolis, NC, USA

Consumer stated the air bag light was illuminated, causing air bag/cruise control and horn not work, dealer was contacted.

- Saratoga Springs, NY, USA