I bought a 1997 Cutlass supreme from gabriel jordan of henderson Texas. There is a recall on a piece of equipment. In their words: "corrective summary: Dealers will install a new lower pinion bearing unless inspect of the existing bearing indicates that replacement of the gear assembly is necessary. Owner notification began on February 5, 2004. Owners should contact Buick at 1-866-608-8080; Chevrolet at 1-800-630-2438; Oldsmobile at 1-800-630-6537; or Pontiac at 1-800-620-7668." They have absolutely refused to replace this equipment even though it is faulty. They claim their parts are not on the vehicle. They have given me a quote of $1,300 to replace it.

- Henderson, TX, USA

Dealership was unable to perform the steering gear bearing recall 03V527000 because they did not have the tools.

- West Monroe, LA, USA

While driving at 20 mph, the front wheels buckled and the vehicle fell to the ground. The steering locked up. The vehicle was taken to the dealer in March 2004 for a rack and pinion replacement. The consumer was wondering why this incident happened. The consumer was approaching a rail road track, then all of a sudden the steering wheel would not turn and the vehicle had taken off to the right. The consumer was not able to control the vehicle. The vehicle was not fixed or the dealer placed the wrong part on the vehicle. The lower pinion bearing was replaced.

- Davis, OK, USA

Dealership stated they would replace the steering rack if needed to fix the steering problem, they changed their minds.

- Indianapolis, IN, USA

After dealership performed steering gear bearings recall 03V527000 repairs front end was out of alignment. The steering wheel was off center, and the right tire faced outwards. Dealership wanted to charge $80 to align the vehicle although the alignment was fine before the recall was done.

- Maple Heights, OH, USA

I had a recall on my steering rack pinion and the dealership and the manufactory would not honor it because they said the original GM part had been replaced with an non GM part.

- Quincy, FL, USA

The dealership refused to honor the steering gear bearings recall 03V527000. After the dealership inspected the steering rack, they indicated that it was an after market productand it didn't look like the correct part for the vehicle. Also, the dealership stated that the vehicle was unsafe to drive.

- Quincy, FL, USA

While driving the vehicles the steering wheel makes noise. The vehicle was taken to the dealer on September 9, 2002 and replace steering column seals, on September 18, 2002 problem recurred. Happened again on January 8, 2003. The steering experienced many other failures and the dealer replaced the rack and pinion.

- Manchester, TN, USA

Rack and pinion steering failed.

- Taylors, SC, USA

Caused loss of steering control and near collision.

- Taylors, SC, USA

Vehicle experienced binding of the steering system, power steering pump replaced however vehicle continued to experience lock up, final repair of the rack and pinion and power steering pump.

- Herndon, VA, USA

Failure of rack & pinion gear caused loss of control on vehicle

- Thornton, CO, USA