This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I opened case # [xxx] with Nissan regarding the failure of all four window regulators in the Nissan Xterra I purchased from Nissan of bourne (MA) in 2000 on martha's vineyard. That is where the vehicle is garaged and used and only has 67K miles on it. The windows have been acting up for quite some time (many years) now and the vehicle is primarily used only in the summer. There was a window regulator warranty extension (PU307) issued on this vehicle and there are numerous online complaints about the problem. Nissan Consumer Affairs has rejected the claim since it is beyond the warranty extension period even though I was never notified of the problem since it only applied to "warm weather" states. I'd like to escalate this claim to encourage Nissan to pick up the cost of parts as this is a safety issue should the window get stuck in the up or down position. There are numerous online complaints about this problem. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
On my 2001 Nissan Xterra, the windows are nearly inoperable on front driver and passenger sides. They started out slowly and getting stuck half the way up, it would usually take about 4 attempts to get window all the way up. This is a serious Nissan problem, and according to other forums, others are having same problem. The windows need to have a recall on them, it is very aggravating to not be able to roll the windows up or down, what if your door gets hit by a car, and door is inoperable?
It's been 1 1/2 year that I have the problem with rear windows on my Nissan Xterra. They can go down, but they want go up. I have two kids of 5 and 16 years old and I am little concerned what would happen if I put the windows down by mistake.I think this is very unsafe. I did contact Nissan and they told me that this is not they problem. I did look online and I found that I am not the only one. This is very unsafe if I open those windows by mistake lets say in the middle of nowhere. Very unsafe!!!!! thank you!
- Lebanon, PA, USA
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(1) my driver window began to grind when I used it. Shortly after it would not work at all. (2) currently, 3 of 4 of my window regulators do not work properly. I started to look on the net to see if others are having this problem and that is how I found this web site. Nissan never sent me anything on this issue even though they had a voluntary service campaign (PU306 & PU307). They don't consider it a danger, but I think that in the middle of a Michigan winter when my windows won't go up and you have a baby in the back seat dangerous. After multiple phone calls to Nissan they want me to take it into to the dealer and pay $100 for them to diagnose the problem. I don't have $100 to gamble with knowing that it may lead to not reimbursement. I am the only owner of this vehicle and Nissan has always had my contact info, yet they never sent me any notice of this expired campaign.
2001 Nissan Xterra currently has 77, 123 miles. Experiencing power window failure and crankshaft pulley failure. 1. Aug 06 window failed to completely close, had to adjust with hand to close. I thought window was off track so I had dealer service window, dealer applied lubrication. Window is still failing to completely close without assistance. 2.heard noise in engine compartment took vehicle to dealer for service, dealer replaced power steering tensioner pulley noise continued to exist. I had a reputable mechanic look at vehicle and noticed that the crankshaft pulley had multiple stress fractures and dents. Vehicle scheduled to be serviced again to replace crankshaft pulley.
I have a 2001 Nissan Xterra that I bought in 2002 while the windows were still working. Within two months of my purchase the two rear windows stopped working. It was not but a couple of weeks until the passenger window completely broke and slid down into my door. The drivers side goes down very slowly making a grinding noise and has to be manually rolled up. The warranty is up and it will cost me $1800 to get it fixed. I will not spend that kind of money on a poorly manufactured car after the fact that they will not recall it. I will never buy another Nissan again.
Both rear window regulators failed in the consumer's 2001 Nissan Xterra. The blower motor only blows on high. The dealer found that the blower motor resistor shorted out. The check engine light illuminated while driving. The dealer diagnosed that the thermostat had to be replaced.
I have a 2001 Nissan Xterra and the power windows don't operate properly. They roll down, but need assistance manually to go up. This is occurring on all windows. I have been researching and it is apparent that all Xterra owners are having this problem. I have owned a Nissan for over 5 years with no problems and out of brand loyalty I buy another one and it has a problem that will happen over and over. Can someone please help or issue a recall.
All 4 power window regulators replaced under recall, right front failed 2 more times and was again replaced under warranty.. then R/F power window motor failed, the motor still spun but the gear that locks into the regulator broke... Nissan service said the repair would be over $400 to repair. I told advisor that motor had to be unbolted from a broken regulator 2 times and that the stress put on the motor gear when regulators continually jammed most likely was a contributing factor in the motor failure. I asked him to call Nissan help desk for me and explain my situation before I had to do it.. he said he would and Nissan agreed to replace the motor. I am a auto mechanic with over 20 years on the job experience and manage a repair shop. I knew as well as Nissan that the regulators had a definite impact on the motor failure...I wonder if a regular consumer with no knowledge of power windows systems would know to question a $400 charge. If not, there are many people getting taken to the bank. Note: This whole process started in March of 2004 with the first replacement of all the regulators and ended Oct 2004 with the replacement of the motor and 2 more regulators.
Both front windows were coming off tract. The passenger side is completely off, and it is taped in the up position now. The driver's side window "sways" in the wind when it is partway down. I have not been able to get the window repaired yet. Both windows have been temperamental for the past few weeks; sometimes going up and sometimes not.
I have had problems with all four windows in my Xterra. In all cases the window regulators had to be replaced. One repair was under warranty, and the others were not. Here are the details. 1. May 1, 2002, mileage 12314. Driver side window was inoperable & regulator was replaced. (no charge to me) 2. October 1, 2003, mileage 39002. Passenger front window & drivers rear window were making a grinding sound. Door panels removed & regulators replaced. Cost: $482.52 3. October 8, 2003, mileage 39391. Passenger side rear window was making a grinding sound. Door panel removed & regulator replaced. Cost: 212.30
Certain model year 2001-2002 frontier and Xterra models may experience unexpected or difficult operation of windows. Primary cause is extended high temperature conditions affecting window. Nissan will replace window regulator for a period of up to 5 years or vehicle in-service date or 60,000 miles which ever occurs first. My complaint is that my Nissan was manufactured on Nov. 2000 and I bought the vehicle in July of 2002. It has 69,000 miles on it and since I've purchased this vehicle have noticed that windows move up and down very slowly and sometimes will only roll up half way and then I have to apply a little pressure upward to get them to roll all the way up. I do not live in a all year round high temperature, I don't know where my vehicle came from originally but I feel this is a defect in workmanship and also a safety hazard in not be able to roll windows up and down with ease.
The mechanism to raise and lower the power windows in Xterras is defective. The repair is $300-400 per window, and includes replacement of the defective part with a defective part. I was told that I should "stop driving off-road, " the dealer claimed that I "broke" the mechanism because I got dust inside the door...I'm an archaeologist...I bought the car because I have to drive off-road! two more windows are broken now, and when I checked owner groups on the internet, I found that they have devised some solutions to this problem---all solutions require the car owner to figure out how to repair the windows themselves. One guy has fixed his windows seven times! I'm embarrassed to submit this after reading the horrid problems some other people have had with their Xterras, but this is an expensive problem...some of those people will certainly have this one on top of all they already have!
I am having trouble with my windows all 4 of them don't work, it isn't the motor, it is the cable inside...it crinkles up. 2 of my windows are stuck down. I am not the only person having this problem. I know of two others having the exact problem. All three of us have 2001 Nissan Xterra's. thanks, matt willand.
I bought my 2001 Nissan Xterra new in Feb. 2001. I've had 3 window regulators replaced under warranty on my driver, passenger and rear passenger window. Now less than 10K miles later and out of warranty, both the rear driver and passenger window regulators have quit working.
2 window regulators are out again. Since buying this car we have had them replaced 8 times. Car is no longer under warranty. Friend that bought same type of Xterra at the same time has also replaced them 5 times. This item is obviously defective and should have been recalled and/or redesigned. Now I either can't use the windows or have to pay hundreds of dollars per year to keep getting them replaced. I will never buy another Nissan as long as I live because of this. Never. Just look through the listing here and see how many people have this exact same problem. How Nissan can act like it is normal is an atrocity.
A D V E R T I S E M E N T S
- Saratoga, CA, USA