I bought my 2011 X-Trail new from a Nissan dealer [Built December 2011 - Purchased and First Driven 01-01-2012] and it has been garaged, over-serviced with oil and filter changed every 5000KM since new.
I bought an extended warranty [Total of six years] and have averaged only 15,000Km per year. At 6 years and 4 months of age, the air-conditioning system evaporator/ condenser unit failed - leaking the entire contents all over my garage floor. The unit part number was N127280-JG01A although o-ring kits, and tank assembly part number N192131-JK20A also had to be replaced together with air conditioning system hoses.
The Nissan dealer I went to took 5 working days to repair my vehicle due to no spare parts in stock in the country at the time and IT issues with their parts data-base.
My bosses 2010 TI Pathfinder had the same problem as did the 2nd in charge's 2005 Murano. Thankfully the bosses Pathfinder was still just inside the warranty period when the evaporator assembly failed.
Nissan customer care Australia could not have cared less. There attitude was 110% caveat emptor [Let The Buyer Be Ware] for those who don't know their legalese.
Australia has a next to useless though extremely expensive bureaucracy for dealing with car companies selling vehicles with under-engineered sub-standard major components called the ACCC.
What is needed world-wide are SERIOUS LEMON LAWS to protect consumers - which would make car manufacturer's bare the cost of replacing major components which fail before 200,000km or 10 years of age whichever occurs first.
Unfortunately for me the Federal Transport Minister is asleep at the wheel when it comes to holding car companies accountable for the unacceptable garbage sold as merchantable quality goods in Australia. A motoring journalist by the name of John Cadogan has quadrupled the intelligence of the Transport Minister and the ACCC combined in my opinion.
Will I ever buy another Nissan vehicle, ever? Absolutely NO WAY!
Toyota vehicles I have driven and / or owned, while not free from recalls and quality defects, have in the main been far more durable and reliable than any other make with the vehicle capabilities I require.
I purchased a new Subaru Forrester in 2005 with a manual gearbox which had constant problems that Subaru new about and never satisfactorily addressed. My father bought a 2006 model manual new and also had gearbox issues of a different nature.So don't believe their misleading advertising "All For The Driver"! What crap!!!
Stick with Toyota or Honda if you want reliability, durability and reasonable value for money in a Japanese made SUV.
A D V E R T I S E M E N T S
I bought my 2011 X-Trail new from a Nissan dealer [Built December 2011 - Purchased and First Driven 01-01-2012] and it has been garaged, over-serviced with oil and filter changed every 5000KM since new.
I bought an extended warranty [Total of six years] and have averaged only 15,000Km per year. At 6 years and 4 months of age, the air-conditioning system evaporator/ condenser unit failed - leaking the entire contents all over my garage floor. The unit part number was N127280-JG01A although o-ring kits, and tank assembly part number N192131-JK20A also had to be replaced together with air conditioning system hoses.
The Nissan dealer I went to took 5 working days to repair my vehicle due to no spare parts in stock in the country at the time and IT issues with their parts data-base.
My bosses 2010 TI Pathfinder had the same problem as did the 2nd in charge's 2005 Murano. Thankfully the bosses Pathfinder was still just inside the warranty period when the evaporator assembly failed.
Nissan customer care Australia could not have cared less. There attitude was 110% caveat emptor [Let The Buyer Be Ware] for those who don't know their legalese.
Australia has a next to useless though extremely expensive bureaucracy for dealing with car companies selling vehicles with under-engineered sub-standard major components called the ACCC.
What is needed world-wide are SERIOUS LEMON LAWS to protect consumers - which would make car manufacturer's bare the cost of replacing major components which fail before 200,000km or 10 years of age whichever occurs first.
Unfortunately for me the Federal Transport Minister is asleep at the wheel when it comes to holding car companies accountable for the unacceptable garbage sold as merchantable quality goods in Australia. A motoring journalist by the name of John Cadogan has quadrupled the intelligence of the Transport Minister and the ACCC combined in my opinion.
Will I ever buy another Nissan vehicle, ever? Absolutely NO WAY!
Toyota vehicles I have driven and / or owned, while not free from recalls and quality defects, have in the main been far more durable and reliable than any other make with the vehicle capabilities I require.
I purchased a new Subaru Forrester in 2005 with a manual gearbox which had constant problems that Subaru new about and never satisfactorily addressed. My father bought a 2006 model manual new and also had gearbox issues of a different nature.So don't believe their misleading advertising "All For The Driver"! What crap!!!
Stick with Toyota or Honda if you want reliability, durability and reasonable value for money in a Japanese made SUV.
- Alex C., Brisbane, Australia