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CarComplaints.com Notes: The 2014-2017 Nissan Versa Note has an expensive CVT transmission failure defect that shows up plainly in our complaint data.
In late 2019, the CVT defect was subject to a class action settlement. However the settlement only covers transmission repairs up to 7 years after purchase or 84,000 miles (whichever occurs first).
Because many owners commonly drive 20,000 miles/year or more, Versa Note owners experiencing CVT transmission problems may find they are not covered by this settlement due to the mileage limitation.
10.0
really awful- Typical Repair Cost:
- No data
- Average Mileage:
- 104,950 miles
- Total Complaints:
- 2 complaints
Most Common Solutions:
- replace transmission (2 reports)
transmission problem
Helpful websites
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A D V E R T I S E M E N T S
I purchased this car brand new on Sept 30, 2014. I set up a 7 year payment plan and purchased an extended warranty for 100,000 or 5 years. It was barely 5 years old with 146,000 kms (mostly highway) on it. I loved this car right up until the transmission started slipping. I did notice every now and then it would clunk when it was put into reverse but it was so rare, I put it down to me just being impatient and throwing it into gear too quickly. I was not aware that this was such a common problem until I started looking over the past couple of days.
Early September I noticed the transmission slipping when the car was in cruise control. It was just a little at first; so small my husband didn't notice it. But I drive that car more than him and when I mentioned it I thought it might have something to do with the cruise as that was the only time I felt it. He thought it was normal. So I let it go for a couple of weeks and it was now happening enough that even he noticed it.
When my mechanic looked at it he confirmed the transmission would have to be replaced. The dealer quoted us over $5000 Canadian (about $3800 US) to replace the transmission and refused to offer any discount at all; telling my husband "you never really know when a transmission is going to go". Well, I'll tell you, it shouldn't be at the 145,000 km mark.....EVER! I've never heard of a transmission going so early. Nissan Canada also refused to do anything about the situation. EVEN THOUGH THEY KNEW THEY HAD A PROBLEM!!! Apparently they are replacing the transmission on some models only; ours was not one of them. So basically, both Nissan and their dealers DON'T STAND BEHIND THEIR PRODUCT!
I have a huge problem with this. You sold me a product that you knew would fail on or about the 5 year mark but you let me sign up for a 7 year payment plan. What the hell is wrong with you? It may not be illegal but it sure as hell is unethical! How do you stay in business like that? After 5 years and still owing $8000 for the car you tell me it will cost me another $5000 to repair it. And you did it with a straight face! So, I have now paid you your $8000 for the car and different car dealer gave me $500 for it as a trade in because it is basically worthless.
I will NEVER own another Nissan product as long as I live and I will make sure I take every opportunity to tell as many people as I can how Nissan and it's dealers don't stand behind their product. They're selling you a piece of junk and they know it! Stay as far away as possible! This is just so wrong!
- Krista P., Timberlea, NS, Canada