Continuously Variable Transmission (CVT) Replacement
Dealer Announcement:
Nissan is conducting a dealer inventory quality action to replace the Continuously Variable Transmission (CVT) on nine (9) 2020 Nissan Kicks vehicles and two (2) 2020 Versa vehicles identified in Service Comm. Due to a manufacturing issue that has since been corrected, Nissan has determined that the installed CVT in the subject vehicles may not meet specification.
Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer.
What Dealers Should Do:
PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS:
1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History â?? Open Campaign I.D. PM963
â?¢ New vehicles in dealer inventory can also be identified by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).
ï?§ Refer to NPSB 15-460 for additional information
â?¢ Some vehicles may still be in transit. Please continue to check newly arriving inventory for QA Hold applicability.
2. Please do not drive, sell, loan, or trade the specific vehicles in Dealer Inventory subject to this Quality Action.
â?¢ If an affected vehicle was previously traded, this information should be forwarded to the new dealer.
3. Use the Electronic Service Manual (ESM) to replace the Continuously Variable Transmission (CVT) prior to offering the vehicle for sale.
â?¢ Parts will be orderable via normal ordering process beginning the first week of December.
NOTE: Parts replaced under this campaign activity will be collected. Parts requested are VIN and repair order specific. It is important for dealers to return parts applicable to the VIN and repair order identified.
