This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Purchased New in January, 2019, with 10-20 miles on it. In February/March of 2020 it started lurching forward, giving rough idles. It would rumble, and you could hear the engine move around. This reported to Nissan dealership, the Tech. could not find code, simply reset computer. In 2021, I took it back to dealership of purchase, they could not diagnose any problems, they claimed to repair some component in rear break light area. The Service Advisor never sent the completed paperwork to my email. I asked for a copy on site, but he "had to review papers". The problems arised again in March/April of 2022. I asked same Service Advisor for a new transmission. The vehicle was still within 60,000 miles warranty He said he could not do it without code and Nissan Corp. Approval. Losing acceleration when left turn signal on, fear getting stuck in intersection. I was fed up. Now dealing with a 3rd Nissan dealership for the extended warranty (84,000 miles) with 300-400 miles left. Warranty letter came July, 2023. I spoke to a Nissan Corp. Customer Service Rep. who stated that "Nissan would not tell the dealerships what to do". Yet when you go to the dealerships, they state "we can't complete any work without computer code and Corporate Approval." Nissan's Warranty Settlement is a gimmick. They lose nothing. Customers have to take vehicle to their dealerships with no satisfaction of their grievance. I know how to drive and purchased enough new and used vehicles to know when it has problem. I have not ever had transmission issue until dealing with Nissan. I did not go to work on 10-12 hours shifts, to pay over $21,000 for a Lemon. I never saw any warning posted at the purchasing dealer in relations to the CVT issues. I didn't see anything at the other two Nissan Dealers either. I need a new transmission or check. That's what customers deserve and should get. Please issue recalls before innocent lives are lost. I will never buy Nissan again.
On May 29th, there was a really heavy down pour of rain. The next day when I got into my car, it was flooded. It rained for the next 3-4 days. I could hear water sloshing around inside the car frame. Water gushed into the passenger floor board from behind the dashboard. By the time I could vacuum the water out, it had soaked the entire front and back floors. The seats were absorbing water too, because they felt damp. I tried to start the car. It started but would not turn off. After I put it in drive and back in park, then I could turn off the car. I've had the car sitting and still water is draining out. The back floor board is filled with water again and mold is starting to form. When I contacted a Nissan dealer repair shop, they said they had seen quite a few of these issues. They would have to remove the dashboard to repair the problem. This is dangerous. Water coming in behind the dashboard could cause a fire. The dealer repair shop also mentioned black mold forming, which is a health concern.
I was hit from the side. The collision was pretty bad, my car was totaled. It was the the front of the passengers seat. At the speed the crash happened, the force with which I was hit and the damage to the car I was unpleasantly surprised that the airbags did not deploy, they could have prevented injury. My car was in forward motion on a highway, I was hit by a turning car.
I was stopped at a stop sign (about to get on the highway) and my car just shut off. No signs that it was going to do this, no spuddering or acting like it was going to die. Just shut of. I have read on forums that other Nissan Versa owners have had the same issue. Some while driving down the road. I live 64 miles from my job. Its a very dangerous situation for me if my car does that while I'm driving.
- Kemp, TX, USA
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Vehicle stalls which can cause an accident, my grandmother [xxx] died from stalled vehicle who was driving. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Multiple times car has shut off/stalled while driving. Driving home, trying to cross a busy highway, merged into turning lane, stopped to turn and car has shut off.
I am at 27000 miles, and I've started to experience intermittent jerking of the car between 1000-2000 RPM. It's almost as though the transmission skips a beat, in some cases slightly propelling the vehicle forward. If your foot is starting to go down on the brake, there is a moment the car suddenly slows down (you take the foot off the brake slightly), then propels forward. This jerking action can cause a severe issue with stopping at a red light or about to make a turn. At the same time, you hear the rev counter abruptly jumping changing as well.
In a minor fender-bender, at around 5mp from a dead stop, the front driver bumper hit a car in front, causing a scratch to the other newer-model car. Besides the headlight, bumper, hood and fender damage, the frame holding the engine was bent, causing so much damage that the repair costs equaled the value of the car, so it was a total loss. Obviously, there is a defect in the design, materials or workmanship that led to this much damage from a common minor incident.
My 2018 Nissan Versa sv does not have a backup camera. Is this supposed to be upgraded by the dealer or manufacturer" also it has a mechanical key system which I read was going to be recalled on Oct 19, 2018 due to possible failure of the mechanical key system, is it true there is a recall being issued for this problem "
I was performing a monthly inspection underneath my 2018 Nissan Versa in August 2018 to insure there was not any visible leaks. Upon my inspection I observed what appeared to be a small amount of oil located on the area where the engine meets the transmission. I brought the car to the dealership where I purchased the vehicle on 8-30-2018. Upon their inspection the service department stated it was "normal" for this area to seep / leak oil even on new cars. The service department further stated Nissan would not cover under warranty unless the oil was " hitting the ground" the oil was wiped off at this time. Over the course of the following couple of weeks I checked area several times and observed oil reappearing. Each time I wiped the oil off, it continues to seep/ leak or reappear a couple of days after wiping area. I am concerned about sudden complete failure of the seal where the oil is reappearing and the potential for a fire hazard. Photo of issue attached.
A D V E R T I S E M E N T S
- Fairburn, GA, USA